Tropical Smoothie Cafe

3.4
271 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
1201 North Main Street, Suffolk, VA
23434, United States

Hours

Reviews

3.4
271 reviews
5 stars
115
4 stars
48
3 stars
17
2 stars
17
1 star
74

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates inconsistent customer service, with some staff being friendly while others are reported as rude or unhelpful.

Food Quality

Several reviews mention issues with food quality, including poorly made items, lack of flavor, and incorrect orders.

Timeliness

Many customers express frustration with long wait times for orders, especially for pre-ordered items.

Cleanliness

While some customers noted a clean establishment, others reported unsanitary conditions and poor management of food safety.

Smoothie Consistency

Customers have mixed experiences with smoothies, with some enjoying them while others complain about lack of flavor and incorrect preparation.
  • TE
    Trameisha Eaton
    Dec 5, 2025
    1.0
    This is the second time I’ve given them a chance and they messed up again. I ordered the Mixed Berry Yogurt Bowl on DD and got one tiny spoonful of yogurt, mostly granola, and rotten strawberries. There was even water inside the container. Completely unacceptable.Who would spend 12+ for this?!
  • KK
    Kieloft
    Sep 12, 2025
    5.0
    The staff was friendly, the cafe was clean, and my smoothie was delicious 🤤.
  • KD
    keyur Desai
    Sep 1, 2025
    5.0
    Like my frappe
  • SB
    Stephanie Burton
    Aug 12, 2025
    1.0
    Just spent $70 at this tropical smoothie and the guy wanted to charge us for an extra bowl and spoon. Greedy at its finest.
  • DC
    Dominique P Cotten
    Aug 8, 2025
    2.0
    I wanted to share feedback about my recent order. I ordered an Açaí bowl and specifically asked for it to remain frozen (hard). I work less than five minutes from the store, but by the time I got to my workplace, the bowl had already melted to the point it was like water. I had to eat it quickly before I would have needed a straw. I also ordered a buffalo wrap, but it was not wrapped tightly, and the contents kept falling out while I was trying to eat it. I wanted to bring this to your attention so it can hopefully be addressed for future orders.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the opening hours for dine-in service at Tropical Smoothie Cafe?

Dine-in hours are Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 8:00 AM to 9:00 PM.