Taco Bell

3.0
651 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 6200 College Drive in Suffolk. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
6200 College Drive, Suffolk, VA
23435, United States

Hours

Reviews

3.0
651 reviews
5 stars
193
4 stars
108
3 stars
72
2 stars
63
1 star
215

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff interactions.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, stale, or poorly prepared items.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Management Changes

Some reviews indicated improvements in service and food quality, suggesting possible recent management changes.

Customer Experience

Mixed experiences reported, with some customers praising friendly staff and good food, while others expressed frustration with service and order accuracy.
  • CT
    Chris Twisdale
    3 days ago
    1.0
    Long wait time with minimal lunch traffic. Cold food. Warm soda. No ice. Bro kept forgetting everyone's cup and was getting frustrated at people asking for their cup. Absolute horrible taco bell experience. Spend the extra money and go to Panda or CFA.
  • SW
    Sarah Ware
    5 days ago
    5.0
    One of the best customer service experiences at a Taco Bell.
  • JW
    Joshua Warren
    5 days ago
    2.0
    The place needs to have a cashier. It looks so stupid with no one helping people at the counter.
  • DE
    Dana E
    Nov 1, 2025
    2.0
    Poor quality, I ordered 3 soft taco supreme NO CHEESE OR SOUR CREAM and ADDED chicken to them. All three tacos barely had chicken on them no beef maybe 4 tiny tomatoes and cheese sauce all over the wrappers along with shredded cheese bits throughout. I paid $17 for three tacos just for them to tell me if I wanted beef on them as well I was gonna have to pay for three sides of beef... wasn't even worth the argument I walked in the store and threw the whole bag away... thanks for wasting my time and money 🙂
  • TG
    T Gregory
    Nov 1, 2025
    1.0
    Taco Bell in general has gone down hill, but this one is particularly bad. Personal service in the dining area is almost nonexistent… employees are generally unseen. Those you do see seem quite friendly, but are often seen chatting or texting instead of checking the dining area, bathrooms & trash cans. (Maybe an understaffing issue?) The food is more often than not quite under-filled & thrown together. Messy. Slow. Often wrong. But the last straw for me is that the dining area is now kept ICE COLD! I mean Freezing!!! Extremely uncomfortable for those of us who prefer dining in to ordering out. 🥶 Many who come in actually turn around to leave because of the temperature inside. Should one decide to stay, they will literally shake & shiver through their entire meal. Seems to me that proper management & training is lacking here. If one plans to eat in, the other Bell on Western Branch Blvd, while also lacking, is at least more bearable. Hoping someone will pay attention to this and correct the issues here as it is the most convenient to my home, and it has much potential, but the dining room issue alone will keep me driving the extra distance to the other location for now. Please do better.

Frequently Asked Questions About Taco Bell

What are the regular operating hours of Taco Bell at 6200 College Drive in Suffolk?

Taco Bell is open daily from 9:00 AM. It closes at midnight Sunday through Wednesday and Friday, at 10:30 PM on Thursdays, and stays open until 1:00 AM on Saturdays.

Does this Taco Bell location offer drive-through service and what are its hours?

Yes, the drive-through is available with the same hours as the restaurant: open daily from 9:00 AM, closing at midnight Sunday through Wednesday and Friday, 10:30 PM on Thursdays, and 1:00 AM on Saturdays.