Rally's

3.6
398 reviews

About

Fast Food RestaurantBurger JointAmerican RestaurantChicken RestaurantTake Out RestaurantSandwich RestaurantRestaurant
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.

Details

  • Dine-inAvailable

Location

Rally's
1528 North Main St., Suffolk, VA
23434, United States

Hours

Reviews

3.6
394 reviews
5 stars
169
4 stars
76
3 stars
52
2 stars
24
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some employees are praised for being friendly and attentive, while others are criticized for rudeness and unprofessional behavior.

Food Quality

Food quality varies significantly; while some customers enjoy fresh and delicious meals, others report cold, poorly prepared, or incorrect orders.

Cleanliness

Multiple reviews mention cleanliness issues, including dirty dining areas and unsanitary conditions in restrooms.

Service Speed

Many customers express frustration with slow service, particularly in the drive-thru, with long wait times reported.

Management

The management appears to be inconsistent; some customers commend new management for improvements, while others criticize the lack of responsiveness to service issues.
  • AS
    Autumn Scott
    Nov 3, 2025
    5.0
    I haven't had Riley's in a long time and my food was fresh and delicious
  • KK
    keezy
    Oct 25, 2025
    1.0
    Came to eat here after a night out & the person working the drive through at 12:30 on October 25 was extremely rude when I asked for wings mind you I come here all the time after 12 and get wings she told me we aren’t doing fried food right now only fries I said how are the fries made then she repeated herself very aggressively WE ARE ONLY DOING FRIES. AND . BURGERS will be going back to the store tomorrow to speak with a manager because literally last Saturday I got a 20 piece of wings at 12:45 like you don’t have to be rude or lie to people if you hate doing your job just quit !!! Never even got anything to eat because of her attitude
  • TJ
    Trice J.
    Aug 29, 2025
    5.0
    Jamal gave excellent customer service. He was attentive, thorough, patient and extremely kind. The fries were piping hot and the big Burford burger was made with much care. I implore people to visit this location. They are phenomenal. It's worth any wait time you might experience.
  • PP
    PipTheSquire
    Jun 18, 2025
    2.0
    They weren't taking anybodys order until the person in front got their order and drove off and waiting 5 more minutes to take the next order. This went on for the entire line. I honestly believed there was only 1 person working the entire store. Edit: The dude that was taking orders at the window was literally just laughing and playing around while he waiting for the food to be ready. Not taking the next person in lines order. Everything he was doing and saying was completely unprofessional and the will be my first and last time at this place. Waiting 35 minutes in a drive through that had just 2 cars in front of us when we pulled up is insane. Oh and they evidently dont serve any ice with their drinks 🙄
  • MF
    Markas Flood
    Jun 17, 2025
    5.0
    It's delicious! 😋

Frequently Asked Questions About Rally's

What are the opening hours of Rally's on North Main St.?

Rally's is open from 10:00 AM to midnight from Monday to Thursday and Sunday, and from 10:00 AM to 1:00 AM on Fridays and Saturdays.

What type of attire is appropriate when visiting Rally's?

The attire at Rally's is casual, so you can dress comfortably when visiting.