Business Details
About
Pizza RestaurantPapa John's
At Papa Johns Pizza in Suffolk, VA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Suffolk pizza for any occasion. Call us for pizza delivery in Suffolk or stop by 810 N MAIN ST for carryout to order the best pizza in Suffolk, along with breadsticks, wings, and more!
Details
- DeliveryAvailable
Location
Hours
Reviews
3.6
340 reviews
5 stars
157
4 stars
59
3 stars
28
2 stars
16
1 star
80
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with issues such as undercooked pizza, incorrect orders, and poor taste.
Customer Service
Many reviews highlighted poor customer service, including rude staff, unhelpful management, and long wait times for delivery.
Delivery Issues
Numerous complaints about late deliveries, incorrect orders, and drivers not following delivery instructions.
Cleanliness Concerns
Some customers expressed concerns about hygiene practices, including employees not wearing gloves and unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly service from certain staff members.
- PBPhilip “Navy Vet” BDec 25, 20255.0Great pizza and clean store
- MBMelessia BurwellDec 20, 20251.0I’m extremely disappointed with my recent delivery experience. I paid for delivery and left a tip, yet the driver, Allyson, refused to bring the order upstairs. Every previous delivery I’ve received from this Papa John’s location has been delivered directly to my door without issue. I am heavily pregnant, and being required to come downstairs after paying for delivery and a tip was unnecessary and frustrating. The driver’s attitude was also rude and dismissive. To make matters worse, I called the store to speak with a manager, and I was told that “drivers are not required to come upstairs.” If that is truly the policy, it should be clearly stated before customers pay for delivery and tips with the expectation that food will be delivered to their door. Experiences like this are exactly why customers become reluctant to tip delivery drivers. After this incident, I will not be tipping for delivery going forward. This was a very disappointing experience from a location that has previously provided good service.
- HMH-H MechanicalDec 4, 20255.0Garlic sauce busted open all over the pizza but spoke to the store and they had no problem to bring us out a new one. Sometimes accidents happen and it's totally cool because they are going to fix the problem for us. Very thankful for great employees at that store.
- EKE KDec 2, 20251.0They are not training staff to dock/slap their dough so you aren't getting the crust shown as advertised. They use a machine which completely enables the employee for the sake of convenience. When the dough is leveled the sauce & toppings bake into the crust. Which defeats the purpose of me needing the butter garlic sauce to dip my crust (my favorite part). Its typically just this location!
- KBkathleen BrownSep 12, 20252.0This was our first time trying PaPa John's and it was a complete failure. After ordering pizza and wings for p/u at the store, tho the pizza was warm, the wings were ice cold. Not only cold, but, very bad taste and poor execution of Buffalo wings. We won't be ordering from PaPa John's again. Very disappointed.
Frequently Asked Questions About Papa Johns Pizza
What are the delivery hours for Papa Johns Pizza in Suffolk, VA?
Delivery is available Monday to Thursday and Sunday from 11:00 AM to 11:00 PM, and on Friday and Saturday from 11:00 AM to midnight.
What are the takeout hours at this Papa Johns Pizza location?
Takeout service operates Monday to Thursday and Sunday from 11:00 AM to 9:40 PM, and on Friday and Saturday from 11:00 AM to 10:40 PM.
Where is Papa Johns Pizza located in Suffolk?
Papa Johns Pizza is located at 810 N MAIN ST, Suffolk, VA 23434, USA.
What types of food does Papa Johns Pizza offer?
They offer pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
Does Papa Johns Pizza in Suffolk offer contactless delivery?
Yes, they provide no-contact delivery services to ensure your safety and convenience.
How can I order online from this Papa Johns Pizza location?
You can order online for delivery or carryout through their website or via their mobile apps available on both iOS and Android platforms.
Are there any nearby clothing stores around Papa Johns Pizza?
Yes, there are nearby clothing stores such as Citi Trends and Cato Fashions, where you can shop before or after grabbing a meal.
What fast-food restaurants are close to this Papa Johns Pizza location?
Nearby fast-food options include Arby's, KFC, Popeyes Louisiana Kitchen, and another Papa Johns Pizza location.
Are there any nearby automotive services for customers visiting Papa Johns Pizza?
Yes, nearby automotive services include Harvey's Servicecenter, Rnr Suffolk, Suffolk Automotive Service, and AutoZone for repairs, towing, and automotive parts.
Does Papa Johns Pizza Suffolk have any social media or online presence?
Yes, they can be found on Facebook at PapaJohnsPizzaSuffolkVA, Instagram with the handle 'papajohns', and Twitter @PapaJohns.