Panera Bread

4.2
1319 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Suffolk is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
1009 University Boulevard, Suffolk, VA
23435, United States

Hours

Reviews

4.2
1,319 reviews
5 stars
765
4 stars
298
3 stars
120
2 stars
46
1 star
90

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some experiences taking over 30 minutes.

Food Quality

The quality of food was inconsistent, with several complaints about cold meals, missing ingredients, and poor portion sizes.

Customer Service

While some customers praised the friendly and helpful staff, others reported rude service and issues with order accuracy.

Cleanliness

Multiple reviews mentioned cleanliness issues, particularly with the dining area and food handling practices.

Value for Money

Many customers felt that the prices were too high for the quality and portion sizes of the food.
  • CM
    Cameron mccrae
    Dec 31, 2025
    2.0
    The wait was horrible and this is the order was wrong.
  • BH
    Black Hammer
    Dec 29, 2025
    3.0
    The menu just wasn't for me but the place was popular. People were coming in, nonstop.
  • MB
    Mzz Bhavn
    Dec 23, 2025
    5.0
    Lunch was delicious! The dippers are on point especially the au jus!!! Will be back to get another one!!!
  • SH
    S Hill
    Dec 16, 2025
    2.0
    In a minimally full building it took 30 minutes for two duet meals and a cappuccino. The two older blondes talked to each other loud enough about their lives to hear through noise cancelling head phones and the whole dining area. My first and last visit.
  • SD
    Sunshine & Dragonflies
    Nov 29, 2025
    3.0
    Every time we go through the drive thru, it is an eternity. I expect it to not be fast food pace, but it's excessive. This morning there was one car in front of me. They obviously placed a large order at the window, not ahead in the app. Cool. They didn't pull them forward, so my app order was ready for over 15 minutes... and then they added something at the window (receipt pointing, cash exchanged) and STILL did not pull the forward to get the orders behind them. When I got to the window 18 minutes later, they handed me a dripping cup of coffee. Visibly, obviously leaking. I was too aggravated and trying not to be a perk so I just took it and asked for extra napkins. My food is barely warm, there is coffee dripped across my lap and console, and I'm over it. I have patience for days but there was no logical reason to stack cars in the drive thru for one large order that added on at the window and then hand out cooled, dripping food. Ugh.

Frequently Asked Questions About Panera Bread

Does Panera Bread Suffolk accept reservations?

No, Panera Bread Suffolk does not accept reservations.

What are the operating hours of Panera Bread Suffolk?

Panera Bread Suffolk is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.