Panera Bread

4.2
1309 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Suffolk is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
1009 University Boulevard, Suffolk, VA
23435, United States

Hours

Reviews

4.2
1,309 reviews
5 stars
759
4 stars
298
3 stars
118
2 stars
44
1 star
90

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff friendliness is generally positive, but there are multiple complaints about poor service and order accuracy.

Food Quality

Food quality is inconsistent, with several reports of cold or poorly prepared items, particularly soups and sandwiches.

Cleanliness

Concerns were raised about cleanliness in the dining area and food preparation, with specific mentions of dirty floors and unsanitary practices.

Value for Money

Many customers feel that the prices are too high for the portion sizes and quality of food received.

Atmosphere

The atmosphere is described as friendly and welcoming, but some customers find it cold and uninviting.
  • KK
    Katherine Kasper
    1 day ago
    5.0
    We ordered several coffee and hot cocoa totes for a birthday party and were blown away by the amazing customer service. The manager called in the morning to make clarifications on the order and was super accommodating on pick up. They provided everything we needed and more. We will definitely be ordering from here again.
  • VV
    Vinny
    Nov 6, 2025
    1.0
    Overpriced but what isn't 😞
  • PC
    Peter Christensen
    Oct 22, 2025
    4.0
    Went thru drive thru !
  • GG
    Glory Glory
    Oct 18, 2025
    4.0
    Nice and pleasant staff! The tables and floor needed some attention as far as cleanliness, especially for a Saturday when it’s going to be busy. My food wasn’t at hot 🔥 as I like it, so it must’ve been sitting for a while in the kitchen before they called me to get my done in order.
  • AB
    Ashley Beraud-Frazier
    Oct 15, 2025
    4.0
    Over the last few times I've have Panera Bread, the broccoli cheddar soup has been really watery! I don't know what's going on, but there's barely any broccoli and carrots in it. Just the crumbs or remnants of the vegetables. Other than that, the food and drinks are always great. I like this place, and will continue to go back, but can the thickness of the broccoli cheddar soup come back please, and thank you!

Frequently Asked Questions About Panera Bread

Does Panera Bread Suffolk accept reservations?

No, Panera Bread Suffolk does not accept reservations.

What are the operating hours of Panera Bread Suffolk?

Panera Bread Suffolk is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.