McDonald's

3.0
1693 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6201 College Dr, Suffolk, VA
23435, United States

Hours

Reviews

3.0
1,693 reviews
5 stars
437
4 stars
324
3 stars
284
2 stars
172
1 star
476

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times and poor service, particularly during busy hours and curbside orders.

Food Quality

There were mixed reviews on food quality, with some customers receiving cold or poorly prepared items, while others praised the freshness and taste.

Staff Attitude

Customer service experiences varied widely; some praised friendly and accommodating staff, while others reported rude or unhelpful interactions.

Cleanliness

The cleanliness of the restaurant was often criticized, with reports of dirty dining areas and unsanitary conditions.

Inconsistent Experience

Overall, the location was described as hit or miss, with some visits being satisfactory while others were disappointing.
  • DC
    DAJ THE CREATOR
    2 days ago
    1.0
    Food wasn’t hot workers are rude
  • KN
    Khalilah Neal-Morris
    Oct 22, 2025
    5.0
    I don’t honestly do McDonalds. But it’s close to home and I didn’t feel like cooking because I had a terrible day. I went through the drive through and my quarter pounder meal wasn’t ready so I had to pull over and wait. I got upset because I saw people behind me leaving and I was waiting a long time, so I sent my daughter in to ask why. I was so mad. Then my daughter came out with an additional meal and a refund. She said mom they are in there short staffed and scrambling, they apologized. I had to take a step back and realize they were doing the best they could and still gave me more than I asked. I was just having a rough day but I remember being young and just trying to push through. They were still very kind and acknowledged the inconvenience. Great job to those workers last night!
  • TG
    Tracy Gilmore
    Oct 18, 2025
    2.0
    OMG....THIS WAS THE WORST!!! First, I went inside thinking it would be faster. WRONG! It took everybit of 15 to 20 min to get my food. Second, if I'm not mistaken the fish sandwich looks a mite smaller than I recall. Then there is the dot of fish sauce only on one side like every dollop is coming out of someone's paycheck. Third, I ordered a LEMONade. There were bits of lemon in the container, at least I hope that's what it was 🤢. But it was anything but LEMONade. Watered down to water with bits in it. This is why I get drinks without ice so it's not watered down. Fourth, a large fry should look like a LARGE fry. Not a medium fry in a large container. The stingyness of fries in the container has gotten out of hand. I mean I pay 20$ for a meal, at least give me 20$ worth.
  • JK
    Jonathan Kang
    Oct 18, 2025
    1.0
    Average Mcdonalds experience now. Gave me burnt nuggets twice and cook was looking at me like I did something wrong. Dont waste your money here.
  • FF
    F
    Oct 15, 2025
    2.0
    Don't use curbside at this location. They are slow. Twice it took over 20 minutes to get my food. It is as if the curbside orders are placed at the bottom of the queue and all other orders are given priority.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 6201 College Dr, Suffolk, VA?

McDonald's at 6201 College Dr is open from 5:30 AM to 11:00 PM Monday through Thursday, 5:30 AM to 1:00 AM on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.

When is the drive-thru open at this McDonald's location?

The drive-thru is open from 5:30 AM to 11:00 PM Monday through Thursday, 5:30 AM to 1:00 AM on Friday and Saturday, and from 6:00 AM to 11:00 PM on Sunday.