McDonald's

3.2
2273 reviews
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Business Details

1513 Holland Rd, Suffolk, VA
23434, United States
(757) 934-3903
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1513 Holland Rd, Suffolk, VA
23434, United States

Hours

Reviews

3.2
2,273 reviews
5 stars
625
4 stars
434
3 stars
433
2 stars
246
1 star
535

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous reviews highlighted slow service, with long wait times reported in both drive-thru and dine-in experiences.

Customer Service

Mixed feedback on customer service; while some employees were praised for their friendliness, others were criticized for rudeness and unprofessional behavior.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and poorly prepared food.

Cleanliness

The cleanliness of the restaurant was frequently mentioned, with some customers noting dirty tables and unsanitary conditions.

Food Quality

Several reviews indicated dissatisfaction with food quality, including cold or undercooked items.
  • CC
    CJB
    Nov 16, 2025
    1.0
    Drive through took over 20 mins to even approach the speaker. They let cars back up. I ended up cancelling my order and leaving after I was left hanging at the speaker for over 8 minutes with ZERO communication with us or anyone else trying to order. That should never happen especially for a so-called “fast food” establishment. 🙄
  • TS
    Tre steward
    Nov 13, 2025
    1.0
    If you like waiting an hour for your food this is the place for you. “This place has delicious French fries” my fires weren’t even cooked fully.
  • AR
    Alice Russell
    Nov 9, 2025
    3.0
    Passing through on a 400 mile drive to stretch my legs. Food was hot and fresh, nuggets, double cheeseburger, fries and a coke. The lobby area was empty but had thrash on the floor. I didn't understand this, as this was after 2 pm and very few customers who were ordering. There was only one customer besides myself. They need to focus on things the customers see while they order and eat. My eyes are always drawn to cleanliness.
  • JD
    Joseph Daigle
    Nov 9, 2025
    1.0
    This is the worst McDonald's I have ever been to as a truck driver on the road I have noticed that this place is ridiculous no tables were cleaned had to sit in the dirty table then the kiosk said that they only taking orders to go so I had to order at the register which is not a big deal to me then I went to throw away my trash into the trash thing and there was no trash can in it these people had a line full of people and weren't being taken care of this is the most ridiculous McDonald's that ever ever been to I definitely think you guys should fire every single one of them people in there because they do not know what they're doing
  • CG
    Christopher Gramza
    Nov 6, 2025
    1.0
    I'd rate the food, but after being in the drive-thru for 25 minutes, everyone just left. It's like they just decided to cut the drive-thru loose, because people we're still walking out of the place with food. Trash.
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Frequently Asked Questions About McDonald's

What are the regular dine-in hours for McDonald's at 1513 Holland Rd, Suffolk, VA?

McDonald's is open for dine-in from 6:00 AM to 11:00 PM every day of the week.

What are the drive-thru hours for this McDonald's location?

The drive-thru is open from 6:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 6:00 AM to 2:00 AM on Fridays and Saturdays.