Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
2,286 reviews
5 stars
628
4 stars
434
3 stars
436
2 stars
248
1 star
540
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times in both the drive-thru and inside the restaurant, often exceeding 20 minutes.
Customer Service
There were numerous complaints about rude and unprofessional staff, with some customers experiencing dismissive attitudes and poor communication.
Food Quality
Many reviews mentioned cold or improperly prepared food, including raw items and incorrect orders.
Cleanliness
The restaurant was often described as dirty, with trash in the lobby and unclean tables, contributing to a negative dining experience.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their friendly service and noted instances of good food quality.
- ASAshley Stewart3 days ago1.0I ordered my son some chicken nuggets and when I got home, my chicken nugget container was full of nothing but big Mac sauce. I called at least 20 times and they just keep hanging up on me. And this is after my app said my food has been delivered to me 20 minutes ago, and I still was sitting at curbside and never received it, so I went in to get it myself.
- ALAnthony LassiterDec 24, 20255.0Great,I went through the drive thru fast and convenient
- BRBi RrDec 23, 20251.0Filthy
- JHJonathan HumphreyDec 23, 20253.0The walk-up kiosk kills the idea of needing staff
- AAAndrew Eckert (ACE)Dec 7, 20252.0I wish the drive through had been better, but I would have been better off going to a sit down restaurant.
Frequently Asked Questions About McDonald's
What are the regular dine-in hours for McDonald's at 1513 Holland Rd, Suffolk, VA?
McDonald's is open for dine-in from 6:00 AM to 11:00 PM every day of the week.
What are the drive-thru hours for this McDonald's location?
The drive-thru is open from 6:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 6:00 AM to 2:00 AM on Fridays and Saturdays.
When can I order delivery from this McDonald's?
Delivery is available daily from 5:00 AM to 1:00 AM, extending to 2:00 AM on Fridays and Saturdays.
Does McDonald's at 1513 Holland Rd offer curbside pickup?
Yes, this McDonald's location offers curbside pickup service.
What payment methods are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
How can I order McDonald's food using a mobile app?
You can order through the McDonald's App available on the Apple App Store and Google Play Store, or use the quick order link https://mcdonalds.smart.link/jfeqnrnmr.
What services does this McDonald's provide?
The location offers Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What nearby places can I visit before or after dining at McDonald's on Holland Rd?
You can visit nearby places such as O'Reilly Auto Parts for automotive needs, Rite Aid pharmacy for health and convenience items, and Quality Inn & Suites Suffolk West for lodging accommodations.
Are there other fast food options near McDonald's on Holland Rd?
Yes, nearby fast food options include Hardee's, Burger King, Wendy's, Taco Bell, and Arby's for a variety of quick dining choices.
Where can I find ATMs close to McDonald's on Holland Rd?
Nearby ATMs include LibertyX Bitcoin ATM, The Exchange Network ATM, and a PNC ATM for convenient cash access.