Dunkin'

3.4
389 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Suffolk, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1940 N Main St, Suffolk, VA
23434, United States

Hours

Reviews

3.4
389 reviews
5 stars
176
4 stars
52
3 stars
30
2 stars
23
1 star
108

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and incorrect orders, leading to frustration and disappointment.

Staff Attitude

Several reviews highlighted rude or unprofessional behavior from staff, contributing to a negative customer experience.

Product Availability

Customers frequently noted that popular items, especially donuts, were often out of stock, which was particularly frustrating for a donut shop.

Cleanliness Concerns

Multiple reviews mentioned unsanitary conditions in the store, including dirty counters and the presence of flies.

Mixed Quality

While some customers enjoyed the coffee and donuts, many expressed dissatisfaction with the quality and consistency of food and drinks.
  • TS
    Tamika Sanders
    3 days ago
    1.0
    What happened today at Dunkin’ Donuts was absolutely unacceptable! The person who handled my order was very pleasant however, when I received my donuts, not only was there barely any icing on them, but when I tried to call the store to tell them about the donuts, the phone was answered three times and I was disconnected all three times without ever speaking to anyone. I called the customer service website that directed me to call the store directly because it is independently owned.. so how am I supposed to tell them about my experience if no one answers the phone?
  • ZB
    Zealous Blue
    Jan 1, 2026
    5.0
    I love everyone who works at this Dunkin location but Aubrey is my girl. She makes my Iced Cappuccinos with two shots of French vanilla PERFECT. I come here daily and she is the only one who knows how to make it correct and It is always consistent, it always taste the same and it is delicious! I know when she’s not working because it’s not right. Everyone is always so sweet and helpful here. I don’t go anywhere else. Happy New Year!
  • DN
    Deashia NB
    Dec 20, 2025
    1.0
    This is the worst Dunkin' Donuts in Suffolk lazy workers you can tell them exactly how to make your drink and it's still disgusting they never have any of the popular food items always running out of something I live in the apartments across the street and I'm embarrassed to have this location as my neighborhood Dunkin !
  • CG
    Carolyn Garcia
    Dec 3, 2025
    1.0
    This is the WORST location. They don't know what they are doing, food and drinks always come out wrong, they have the worst attitudes and cause you to loose points on your app.
  • LE
    La'kia E
    Nov 23, 2025
    1.0
    I visited the Main St location on 11/23/2025 @11am and it will be my last visit. The young man at the drive thru had mistaken my order but got it right. Then I sipped my drink to make sure it was right because I had the wrong order in the past. He was so rude he told me to get away from the drive thru window with frustration and rudeness. I will never visit this location again!!!

Frequently Asked Questions About Dunkin'

What are the regular opening hours of Dunkin' in Suffolk, VA?

Dunkin' in Suffolk, VA is open every day from 5:00 AM to 7:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' provides both delivery and curbside pickup services.