Domino's Pizza

Reviews

• MR

  Maria Elena Rossler

  Sep 19, 2025
  1.0
  Ordered through online and ordered extravaganza at first talk to the machine but I asked for a person then someone answer the phone and ask for Large extravaganza and medium pepperoni i got the wrong ordered and called them up and complained but the person answered they cant do anything 🙃 not very happy and expensive!!!!!
• EB

  Evelyn Barnes

  Sep 7, 2025
  1.0
  Attempted to order pizzas from this location only to the pizzas delivered to the wrong address. The delivery driver then notified me that she dropped them off by placing them on a refrigerator in an open garage where some random guy was sleeping. When I told her she had the wrong address she stated she she would go back and get the pizzas to bring them to me. Ummm, no ma’am. I called the store, and the person answering the phone who I will not name, was made aware of this mishap and request to remake pies. She then began to ignore my calls when I rejected the food that the delivery left on incorrect property. When she finally answered the phone she acted as of it was funny and stated she was “busy.” When I asked to speak to the manager, she said she was the manager which was false. I do not recommend this location.
• JH

  johnny hickman

  Sep 5, 2025
  5.0
  New store, loved everything
• KJ

  Kisha Jai

  Aug 29, 2025
  1.0
  If I could give zero stars, I absolutely would. Every single time I order from the Domino’s on Bridge Road, whether it’s delivery or carryout, there is always a problem. Either the wrong pizza shows up, or something from my order is completely missing. You’d think after one or two mistakes they’d tighten up their process, but this location just does not seem to care about consistency or customer satisfaction. The worst part is the customer service. When I called the store to address the mistake (again), the young woman who answered the phone acted as if I was inconveniencing her just by asking them to fix their own error. I remained polite and professional, but her response was dismissive and careless, just an unbothered “ok,” with no sense of urgency or accountability. That kind of attitude is unacceptable in any business, let alone one that constantly messes up orders. It’s extremely frustrating to spend money on food and never receive it the way you ordered it, and then to be treated like your concerns don’t matter when you call. This location needs serious management changes, better training, and staff who actually care about their customers. Until then, I would highly recommend avoiding the Bridge Road Domino’s if you value getting the food you paid for—or even basic customer service.
• BT

  BARBARA TABER

  Aug 7, 2025
  1.0
  Used the app to order 2 med/ 3 Topping pizzas. I picked my usual hand tossed with extra sauce, a meat( bacon on one, sausage on the other) It kept showing the wrong crust and added shredded provolone. We ended up with cold pizza, no extra sauce, the wrong crust, raw crust, huge slices and tiny slices, and a $30.00 + mess that was not edible! Rude customer service. I will be making my own pizza before I waste any more money at this Dominoes!

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