Bojangles

3.6
1293 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
3605 Bridge Road, Suffolk, VA
23435, United States

Hours

Reviews

3.6
1,293 reviews
5 stars
540
4 stars
286
3 stars
154
2 stars
94
1 star
219

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary significantly, with some praising exceptional service from managers like Bre'Ronda and Vicky, while others report rude or inattentive staff.

Food Quality

Food quality is inconsistent; while many customers enjoyed fresh and delicious meals, others received stale or improperly cooked items.

Cleanliness

The restaurant is often noted for its cleanliness, especially under new management, but some reviews mention areas needing improvement.

Wait Times

Customers frequently express frustration with long wait times, particularly in the drive-thru, impacting their overall experience.

Management Issues

There are mixed reviews regarding management effectiveness, with some praising proactive managers while others report poor management leading to service issues.
  • RL
    Raul Linares
    Dec 18, 2025
    3.0
    Just okay
  • RR
    ryan roberts
    Dec 17, 2025
    1.0
    Wait 18 minutes in the drive thru, they tried to give me the wrong food twice. Then they told me they got my correct order, get home and that was wrong as well.
  • 22
    2koool
    Dec 17, 2025
    1.0
    I used to come in, and i've noticed weird about the quality of the food, and not only that, the customer service quality of the people who work here. I understand that it's busy at night but i felt like there was no coordination within the people who work there, and not only that, the timing is so slow, i've also noticed that there are rude customers who've gotten their way because they're customers which is unfair to the worker. The food is usually dry or stale like it's been sitting there for a while, or the bo rounds are very old. it is also 11$ for 3 tenders two sides and a drink..?
  • SG
    skyler gilliam
    Dec 10, 2025
    5.0
    The best bojangles I have visited in a while. Wish other stores were as nice and friendly.
  • BJ
    Brenda Jordan
    Nov 27, 2025
    5.0
    Friendly professional atmosphere. The leader on duty made sure that the order was correct and and delivered fresh and hot, This made me feel that I was a valued customer. Exceptional customer service!

Frequently Asked Questions About Bojangles

What type of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.

What are Bojangles' operating hours?

Bojangles is open daily from 5:30 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.