Bojangles

3.6
1285 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
3605 Bridge Road, Suffolk, VA
23435, United States

Hours

Reviews

3.6
1,285 reviews
5 stars
537
4 stars
284
3 stars
153
2 stars
94
1 star
217

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly and efficient service, others reported rude staff and poor management.

Food Quality

Food quality varies significantly; many customers enjoyed fresh and hot meals, while others received burnt or improperly prepared items.

Cleanliness

The restaurant's cleanliness received positive remarks, but some customers noted that the location felt old and dirty.

Service Speed

Service speed is inconsistent, with some customers experiencing quick service while others faced long wait times and order inaccuracies.

Management Issues

Several reviews highlighted issues with management, including poor staff training and lack of responsiveness to customer complaints.
  • KJ
    Kayla Jordan
    Nov 15, 2025
    5.0
    I came in a couple nights ago and I received exceptional service. I don’t think that the service would have been possible without the manager on duty, Bre. She is so attentive and warm welcoming. She assures that her crew is on point. Food is fresh, hot, and delicious. She assures that orders are being promptly made and served with accuracy. Most restaurants you can’t go and get food of this quality after day shift, but that was not the case when I went. The shift runs smoothly and great when you have a great lead; which is what I noticed with Bre. Keep up the good work young lady!!!!! Not a young lady just clocked in for a “check” , but one that wants to make an impact on someone else, which is what she did!
  • LS
    Larissia Stephens
    Nov 15, 2025
    5.0
    Bojangles is always a go to for a quick, delicious meal, but what truly sets this location apart is the exceptional service from the manager, Bre’Ronda. During our visit, there was a small issue with my kids’ meal it wasn’t quite right but Bre’Ronda immediately noticed and personally replaced it. Her attentiveness and quick response made the situation completely seamless, showing what real customer care looks like. The restaurant is spotless and welcoming, but Bre’Ronda’s energy truly lights it up. Her bright smile and cheerful attitude create a warm, inviting atmosphere that makes you want to return again and again. She is not only fantastic with customers but also incredibly kind and encouraging with the staff, making the entire environment uplifting. Exceptional service, a clean space, and a manager like Bre’Ronda make this Bojangles a five-star experience every time
  • JS
    Jaleesa Scott
    Nov 15, 2025
    5.0
    ⸻ I came in about a week ago, roughly 30–40 minutes before closing, and I was honestly impressed from the moment I walked in. Even though it was close to closing time, my food came out hot, fresh, and made like it was the middle of the day. The service was amazing — everyone was professional and welcoming. I especially want to shout out the manager on duty, BreRonda. She was extremely attentive, respectful, and patient, making sure everything was correct and checking in to see if I needed anything. Her leadership made a noticeable difference compared to my last visit, and it really showed in the whole atmosphere of the restaurant. Overall, it was a much better experience than before, and I truly appreciated the improvement. I’ll definitely be back
  • SJ
    Sam J
    Nov 15, 2025
    5.0
    10/10 recommend!! I believe they are under new management which I spoke with BreRonda the manager my food was fresh the service was exceptionally!!! Quick and fast even asked if I need extra napkins and sauces!!! Very well spoken !! I had went inside spotless !!! You felt so welcoming when entering the atmosphere! Mind you I visited back during the summer when it was a sunna 1000 degrees in there I literally had to leave. But you see I total change now!! Please go and check out this location with this wonderful manager BreRonda!!!! Good job Bo jangles! Oh yeah the restrooms were even stock and smelled cleaned!!
  • KB
    Katisha Bynum
    Nov 15, 2025
    5.0
    I just want to give a HUGE shoutout to the young lady Bre (I do believe that's what her name tag said)! From the moment I walked in, she was nothing but amazing and very professional. Her energy, her kindness, and her customer service was top-tier. She made sure my order was right, checked in with a smile, and genuinely made my experience way better than any other time I've been in a fast food place with younger employees around. You can tell she takes pride in her job and cares about the customers. You guys truly have a Gem!|

Frequently Asked Questions About Bojangles

What type of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.

What are Bojangles' operating hours?

Bojangles is open daily from 5:30 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.