Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
3.8
669 reviews
5 stars
283
4 stars
156
3 stars
112
2 stars
39
1 star
79
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty tables and sticky floors.
Customer Service
Customers frequently reported poor service, including rude staff and long wait times.
Food Quality
Many reviews mentioned issues with food quality, such as cold or improperly prepared items.
Inconsistency
There were mixed experiences regarding food freshness and order accuracy, with some praising the food while others reported it being cold or incorrect.
- TCTristan CoulterDec 6, 20255.0Fast and easy. No complaints.
- LHLaura HoltOct 26, 20251.0This is by far the worst Arby’s I have ever eaten at! The chicken bacon sandwich I have ordered for 20 years came out and it had a piece of chicken on it that was 2in diameter. I was told that this is the new size. For $15 fo a meal, that is by far absurd! The chicken I’m used to seeing sticks out past the bun. Then they ask what can they do, and before I can answer they look for the manager that is out back and no where to be found. Another staff member threw a different piece of chicken in fryer. By the time my sandwich was remade my friend finished his food. When I sat back down, I opened my sandwich and the chicken was semi back to a normal size but the sandwich had 2 yellow tomatoes and zero lettuce! I had no time to wait for them to fix this mess and I just ate it. The booths made me feel gross like no one has cleaned the splatter off the side in ages. If food prices are going to be this extreme, than people should be working hard to make things right! I will never return to this location!
- CRClarissa RiveraSep 7, 20251.0Son las 10:15pm el lugar cierra a las 11pm, es la 3ra vez que paso de noche. Nunca quieren atender por el drive thru, hoy mi esposo se bajó y preguntó si estaba abierto ella dijo que sí pero que no estaba sirviendo. Ella estaba en el celular y la otra persona escondiéndose en la parte de atrás. Es el peor Arby's que hay en Suffolk, VA.
- MBMichelle BradshawJul 24, 20251.0Floor was really sticky . Staff was really slow and didn't pay attention to the customers. Excessive wait time. And the food was Microwaved