Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
3.8
820 reviews
5 stars
361
4 stars
196
3 stars
118
2 stars
55
1 star
90
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, both in the drive-thru and inside the restaurant, often exceeding 20 minutes.
Food Quality
Many reviews highlighted issues with food quality, including cold items, incorrect orders, and poorly prepared sandwiches.
Customer Service
There were mixed reviews on customer service, with some praising friendly staff while others reported rude or inattentive service.
Cleanliness
Several customers noted cleanliness issues, particularly in the dining area and bathrooms.
Order Accuracy
Numerous complaints were made about incorrect orders and missing items, leading to customer dissatisfaction.
- IIIronBear3 days ago1.0The lobby and drive threw could be a ghost town and it’d still take 30 minutes to get an entree with fries. Lazy employees.
- MCmichael chasteenJan 3, 20264.0Seriously, it's Arby's. This one was great!
- HHHERBERT HughesDec 22, 20255.0Great service, and the food is hot and great tasting...keep up the great work Arby's
- DTdoug thompsonDec 6, 20253.0WELL... there was only 1 vehicle in the drive thru that had obviously already paid and had pulled passed the window waiting... we pulled up to the box to place our order, we were told to wait...we waited approx 8 or more minutes and then placed our order, we were givin the total and told to pull up to the window... we paid for our meal and was told to pull behind the other waiting vehicle that had been waiting... we waited there over 25 minutes, I saw several vehicles drive off behind me, at least 7 or 8 vehicles... my wife finally went inside to see how much longer it would be on our order..... she said the lady looked at her like she was crazy, she didn't answer her, just walked off ... later came back and slung the bag on the counter (RUDE!!!) Then walked away again, never apologizing for the longggg wait, didn't offer us an explanation, didnt offer something as a complimentary jester after we had waited sooo long... my wife said there were other workers in the back, she didnt know what was the major hold up....there are some good people who work there, just not on this particular night ... it'll be a while before we return
- FFFNov 24, 20252.0I decided to give Arby's a try after many years of abstaining. First off, the price. Wow... The sticker shock pushed me to thoughts of a debtor's prison. $15 for a fast food combo?! Take my shirt too. The flavor of the curly fries satisfied my nostalgic fancy but they were not gentle on my palate. On to the sandwich. Arby's does not, as they claim, "Have the Meats!" They have chemically formed bread sandwiching flavorless representations of food; akin to display case items. Look and long for the taste, but do not tongue! The experience was regrettable. My mind is wounded. Stomach is sure to follow suit in protest. Fattened and unsatisfied is how I would characterize the experience. As I type this out, I wait for the ice in my Dr. Pepper to melt. Should have the essence of a soda to whet my mouth in the next couple of hours.