Arby's

3.9
393 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2566 Stuarts Draft Hwy, Stuarts Draft, VA
24477, United States

Hours

Reviews

3.9
393 reviews
5 stars
174
4 stars
99
3 stars
55
2 stars
19
1 star
46

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly and professional staff, while others report rudeness and unprofessional behavior.

Food Quality

Food quality is inconsistent; some customers enjoy fresh and delicious meals, while others receive cold, stale, or incorrect orders.

Wait Times

Many customers express frustration with long wait times, both in the drive-thru and inside the restaurant, often citing understaffing as a contributing factor.

Cleanliness

The cleanliness of the restaurant is mixed, with some reviews noting clean facilities while others mention dirty tables and unsanitary conditions.

Pricing

Customers find the prices to be high for the quality of food received, with some expressing dissatisfaction over value for money.
  • ML
    mike laffey
    4 days ago
    4.0
    Food was good, service Great 👍
  • MT
    Mickie Toman
    Nov 4, 2025
    5.0
    Have had bad experiences. But I am impressed with Maddie service. She acknowledged my problem and had a solution. Was very kind and professional. This was the best experience I have had at this Arby's. I'm a frequent customer. I will continue to go and happy for being acknowledged . Maddie I appreciate you.
  • JH
    John Huffman
    Nov 3, 2025
    1.0
    This is unequivocally the worst Arby's I've ever been to. Spent $20 on cold fries, stale bread, and a single slice of over-seasoned meat. When I asked for sauce, the genius running the drive through made what could only be called a combination of a grunt and a chuckle and just walked away, never to return.
  • AA
    Anthony G. Alicea
    Oct 2, 2025
    4.0
    Great service, delicious food
  • SD
    Steve Daniels
    Sep 21, 2025
    5.0
    Can't beat a Classic Roast Beef sandwich, curly fries and a drink.