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McDonald's

3.6
(1187 reviews)

Business Details

33899 Old Valley Pike, Strasburg, VA
22657, United States
(540) 465-2500
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
33899 Old Valley Pike, Strasburg, VA
22657, United States

Hours

Reviews

3.6
1,187 reviews
5 stars
449
4 stars
272
3 stars
216
2 stars
83
1 star
167

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for their orders, with some waiting over 30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poorly assembled food.

Staff Performance

While some staff members received praise for their friendliness and helpfulness, others were criticized for being unprofessional and unresponsive.

Cleanliness

The restaurant was noted for its clean restrooms and dining areas, contributing positively to the overall experience.

Food Quality

The quality of food varied, with some customers enjoying fresh and hot meals, while others received cold or poorly prepared items.
  • SW
    Sandra Wilkins
    Feb 22, 2026
    1.0
    2 times in 1 week didn't get what I ordered call to tell them and the girl laughed at me. This place is a joke
  • TL
    Tylor Lambert
    Feb 19, 2026
    3.0
    I'm only giving 3 stars because the morning crew is fast and efficient. The evening crew of teenagers is absolutely horrible, drive thru and in store, very slow service and people just standing around with their hands in their pockets.
  • GM
    German Morón
    Feb 19, 2026
    5.0
    Shout out to Katherine! One of the managers at the location. There was some sort of confusion with the staff and the DoorDash driver. Our initial order arrived to us very cold and what seemed to have sat out far past the time you could safely consume. Katherine asked me to stop in and she would guarantee the food to be fresh and hot. She went out of her way to redo the whole order and even threw in some goodies. Definitely going above and beyond! Great service to hold on to their customers!
  • OO
    Oplex
    Feb 16, 2026
    1.0
    Sat waiting 20+ minutes and saw people get food way before me that came in later as if they have zero idea what the term fast food means.
  • SR
    Scott Riley
    Jan 24, 2026
    1.0
    Kiosk let's you order a latte. Then someone comes out asking if I want a refund for my latte. No I don't. I want my latte. Apparently the machine to make it isn't working and no one told me that. Avoid this and the Burger King at this exit. No customer service.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Strasburg, VA?

McDonald's in Strasburg, VA operates daily from 5:00 AM to 11:00 PM, except on Sundays when it opens at 6:00 AM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open from 5:00 AM until 11:00 PM every day, with a 6:00 AM opening on Sundays.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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