Service Speed
Customers frequently reported slow service, especially in the drive-thru, with some wait times exceeding 20 minutes.
Food Quality
While many customers enjoyed the food, there were complaints about cold or poorly prepared items, including stale buns and soggy fries.
Staff Attitude
The staff was often described as friendly and helpful, but there were instances of rudeness and inattentiveness noted by some customers.
Cleanliness
The cleanliness of the restaurant was inconsistent, with several reviews mentioning dirty floors and tables.
Order Accuracy
There were multiple reports of incorrect orders being given, leading to customer frustration.