Arby's

4.0
574 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
33771 Old Valley Pike, Strasburg, VA
22657, United States

Hours

Reviews

4.0
574 reviews
5 stars
250
4 stars
166
3 stars
87
2 stars
32
1 star
39

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially in the drive-thru, with long wait times being a common complaint.

Food Quality

While many customers enjoyed the food, there were several reports of cold or poorly prepared items, indicating inconsistency in food quality.

Staff Friendliness

The staff received positive feedback for being friendly and helpful, although some reviews noted instances of rudeness.

Cleanliness

There were mixed reviews regarding cleanliness, with some customers noting dirty dining areas and restrooms, while others found the restaurant clean.

Order Accuracy

Several customers experienced issues with incorrect orders, suggesting a need for improvement in order accuracy.
  • JS
    Jamie Strickler
    Dec 8, 2025
    1.0
    Cannot use deals in the app. Cannot get delivery from this location. They always have two people working who are too stressed out and the drive thru takes like 10 minutes. This location just continues to get worse and worse. If I cannot not use the deals in the app I will simply stop being a customer at this location. McDonald's Taco Bell Burger King are in the same location. And all offer better food faster in fully staffed restaurants and they allow me to use the app and offer delivery. It's like the owner does not want to make money which is fine with me, I'll just take mine elsewhere. Don't waste your time.
  • RR
    Ryan Richardson
    Nov 25, 2025
    5.0
    Fast service and the white cheddar mac and cheese is great!
  • CM
    Catrina Miller
    Nov 21, 2025
    1.0
    11-21-25 7pm Went to the drive thru, only one in line, food was ready when I got to the window. How??? They gave me what ever they wanted not what I ordered. I'm not even sure if it was roast beef. It was horrible.
  • WL
    William League
    Oct 10, 2025
    5.0
    Service was prompt and helpful.
  • CP
    Charles Parham
    Sep 22, 2025
    5.0
    Great staff, food was fast, place was very clean.