Food Quality
Numerous customers reported issues with food quality, including cold, stale, or improperly prepared items, leading to dissatisfaction.
Service Issues
Many reviews highlighted poor customer service, including incorrect orders, rude staff interactions, and long wait times.
Cleanliness and Hygiene
Several customers expressed concerns about cleanliness, including finding hair in food and unsanitary conditions.
Management Problems
Feedback indicated a decline in management quality, with complaints about chaotic operations and lack of accountability.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyed their meals, indicating that experiences can vary.