Wendy's

3.3
641 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
42035 Village Center Plz, Stone Ridge, VA
20105, United States

Hours

Reviews

3.3
641 reviews
5 stars
192
4 stars
158
3 stars
88
2 stars
58
1 star
145

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported that the food was often cold, stale, or poorly prepared, with specific complaints about old oil used for frying.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and items not prepared as requested.

Customer Service

Feedback indicated a lack of proper customer service, with staff being rude, dismissive, or overwhelmed, leading to negative experiences.

Cleanliness

Some customers noted cleanliness issues, particularly with the bathrooms and food preparation areas.

Management Issues

Several reviews suggested that management may be contributing to the decline in service and food quality, with complaints about chaotic operations.
  • DD
    DD
    Nov 15, 2025
    5.0
    Excellent. Clean and professionally run Wendy’s. Was absolutely starving and sausage, egg, and cheese biscuit delivered. Strong recommend.
  • SS
    Seyar
    Nov 1, 2025
    5.0
    best wendy’s ever
  • AS
    Adam Schaack
    Oct 21, 2025
    1.0
    Was rejected and screamed at 30 mins before closing. For trying to order.
  • JM
    Joseph Munayer
    Oct 14, 2025
    1.0
    Picked up two meals today. I went at 11 expecting for everything to be fresh. The food was not good at all, actually it was awful. The burger patties were old, cold and had no flavor. The cheese wasn’t melted at all. We got three burgers, all of which had hard bread, like the buns were left out all night. The fries tasted like the frier oil hadn’t been changed in forever. Terrible waste of money, will not be back.
  • CJ
    Chip Authier, Jr.
    Sep 16, 2025
    1.0
    Just ordered two jr bacon cheesburgers and while I did get both of them they were plain, seems to be some stuff missing. I really used to like wendy's I probably won't be back.

Frequently Asked Questions About Wendy's

Is Stone Ridge Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.