Brand Certified
Wendy's
3.8(697 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
46350 Potomac Run Plaza, Sterling, VA
20164, United States
Certified by Wendy's • Mar 01, 2026
(571) 313-0042
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/va/sterling/46350-potomac-run-plaza
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.8
697 reviews
5 stars
295
4 stars
178
3 stars
96
2 stars
38
1 star
90
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about stale or cold items and incorrect orders.
Cleanliness
Several customers noted cleanliness issues, particularly in the dining area and bathrooms.
Staff Friendliness
While some customers praised individual staff members for their friendliness, many others experienced rude or unhelpful service.
- VJvik jha2 days ago1.0Whoever is working late nights is doing disgusting, unhygienic things to the food. I'll be making an official complaint
- JRJames RobertsFeb 5, 20264.0They forgot to salt the fries, but everything else was typical for a Wendys
- JPJosué PortilloFeb 2, 20265.0Wendys de lo mejor en hamburguesas ...
- SNShawn NguyenDec 31, 20252.0I always have a problem at this location. I always have something missing in my bag. I guess I should check before I leave the drive through. I don't go here very often, maybe once every couple of months but every time I am missing something and every time I have to go back and pick it up. Got two biggie bags and redeemed a deal on the app for free 6 piece nuggets. I am missing one of my nuggets for the biggie bags.
- MLMax LeganDec 26, 20251.0Went here a couple weeks ago with my friends and was pretty disappointed. The gentleman who took our orders got one of them wrong, resulting in one friend only getting half of what he wanted. On top of that, one of us was given old, cold, tough fries. Like it was obvious these were old, they hadn't even tried to warm them up. I don't understand why they even served them too since my order came with fresh ones! This location was great years ago but either management has started slacking or employees aren't being trained very well because what we got certainly wasn't worth the money. Will be going around the corner to Five Guys from now on.
Frequently Asked Questions About Wendy's
Is Cascades Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the opening hours for Wendy's at 46350 Potomac Run Plaza?
Wendy's is open 24 hours a day, 7 days a week, from 4:00 AM to 3:59 AM the next day.
Does this Wendy's location have a drive-thru?
Yes, this Wendy's location offers drive-thru service 24/7.
Is delivery available from this Wendy's?
Yes, delivery is available through the Wendy's app or website. You can check availability by entering your address.
Can I place an order online or through an app?
Yes, you can order online at order.wendys.com or via the Wendy's mobile app available on the App Store.
Does this Wendy's serve breakfast?
Yes, breakfast is served at this location. You can find options like breakfast combos and sandwiches on the menu online.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa for payment.
How can I contact this Wendy's location?
You can call Wendy's at (571) 313-0042 or reach customer care at 888-624-8140. Feedback can also be submitted via their contact page or customer satisfaction survey online.
Are there nearby banks where I can access an ATM before or after visiting Wendy's?
Yes, nearby you can find Truist Bank and The Exchange Network ATM, as well as Navy Federal Credit Union for your banking needs.
What nearby restaurants could I visit before or after my meal at Wendy's?
Nearby dining options include First Watch for breakfast and brunch, Outback Steakhouse for steak, Bistro Bistro for Italian cuisine, Chuy’s for Tex-Mex, and Panera Bread for coffee and bakery items.
Are there any nearby stores or entertainment options close to Wendy's?
Yes, you can visit Michaels for arts and crafts supplies, Barnes & Noble for books and coffee, Mattress Firm and Regency Furniture stores, Waddell Art Gallery for art, and Redbox rental kiosks for movies.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website