Subway

Reviews

• ZZ

  Zoe

  Feb 6, 2026
  1.0
  I was treated very poorly when I asked the ladies working to redo my sub. The workers gave me a cold sub with improperly prepared meat, and I didn't want to get sick. They refused to open the door to redo my sub, saying they were closed. The hours on the door say 9 pm, and the app says 10 pm. I left the sub at the door and contacted customer service. There are other Subways nearby that I would rather patronize. I am never returning to this hole-in-the-wall Subway.
• JS

  Jayanth Sai

  Dec 25, 2025
  1.0
  Very disappointing experience. The vegetables and chicken smelled bad, like they were stored too long. The chicken was not edible. I also paid for extra sauces, but none were added. The taste was very poor. Not the quality I expect from Subway.
• IR

  Isaac Ramírez

  Nov 4, 2025
  5.0
  Muy buen servicio al cliente 👍
• CC

  Concerned Citizen

  Sep 12, 2025
  2.0
  I ordered a foot-long turkey sub on soft, fresh white bread with crisp spinach, ripe tomatoes, and a light swirl of mayo. Unfortunately, the turkey had a strange flavor that reminded me of tuna, leaving me disappointed and missing the taste I expected.
• JB

  Jaylyn Brown

  Sep 12, 2025
  1.0
  The Enterprise Street Subway is by far the worst Subway location. The staff makes no effort to ensure their delivery orders are correct. In the past month every single time we’ve ordered delivery the sandwiches are missing ingredients, instructions ignored and absolutely nothing happens when you try to report it to Subway. I’m not trying to be a difficult customer but come on. The number of times it happens at this store is ridiculous and there’s no way to select another store location to use for delivery instead of this. It automatically assigns it. So for the 5th time in September alone one sandwich with pickles and Baja chipolte on the side is too difficult for whoever made it to ensure it’s right before wrapping it up. It doesn’t matter how busy they are. I’d rather wait to ensure the sandwich is made correctly than get it fast and not be able to eat it. I get it. It gets busy. But it doesn’t mean a customer should be treated differently because of it. I paid more for delivery than a pickup customer does. The manager or owner of this store also doesn’t have or read their franchise notifications of customer feedback. When the drink & chips I paid for wasn’t in the bag delivered last week & I used the app to try to ask for a refund nothing, and I mean NOTHING came of it. “Be on the lookout for an email reply from Subway” means absolutely NOTHING. All you get is a return email a couple of days later that your case has been resolved. NOTHING gets RESOLVED. This is literally the only location in Sterling that this happens at for pickup & delivery. To the manager of this location: Why should I bother patronizing a store that does nothing to ensure their customers have a pleasant experience or at the very least refund someone for items they paid for but never received?

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