Subway

2.7
94 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Sterling Subway® Restaurant at 20789 Great Falls Plz brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
20789 Great Falls Plz, Sterling, VA
20165, United States

Hours

Reviews

2.7
94 reviews
5 stars
33
4 stars
3
3 stars
4
2 stars
7
1 star
47
  • GN
    Gigi NOVA
    5 days ago
    5.0
    I’ve been a loyal customer of this Subway® location for over 10 years, and I truly can’t say enough positive things about it. The owners have consistently been kind, respectful, and attentive, making every visit a pleasant experience. The shop is always clean, well organized, and my online order is prepared exactly as requested. I especially appreciate that this location has had the same owners all these years—it’s been a reliable and welcoming staple in our weekly lunch routine. Thank you, Subway Great Falls Plaza, for your continued excellence!
  • KW
    Keon White
    Jan 1, 2026
    5.0
    Food was great. Customer service was awesome! Lady here opened her store for me for breakfast and she was not even opened yet. Very clean subway!
  • KG
    Kayla Grady
    Dec 29, 2025
    1.0
    The restaurant was completely empty. The owner (lady) let out a huff when she had to get up to make my sandwich. As I was asking for my toppings she seemed to get upset that I asked for more ingredients i.e extra lettuce and extra onion. Then as I am naming off the rest of my toppings she motions her hand to tell me to hurry up & keeps saying “what else” aggressively. I pay for my food and she purposely does not give me a receipt
  • DC
    Dimarh Cabrera
    Dec 16, 2025
    5.0
    Excelent ! We Very Love coming here .
  • RR
    rozita
    Nov 25, 2025
    1.0
    I’ve given this Subway location multiple chances, but the customer service has been consistently disappointing. Each time I’ve used a coupon, the same employee has given me attitude and made comments like “coupon again?” as if I’m doing something wrong. A coupon is still business, and there’s no reason to talk down to customers for using one. On top of that, she overcharged me for a sandwich that already includes bacon (Chicken Bacon). Instead of ringing it properly, she charged me separately for chicken and then again for bacon. When I asked about it, I got more attitude instead of help. This is the closest Subway to my home, but after these experiences, I won’t be returning. Respect and proper communication should be basic customer service.

Frequently Asked Questions About Subway

What types of meals does Subway Sterling serve?

Subway Sterling serves breakfast, lunch, and dinner with options like Footlongs, 6” sandwiches, wraps, and salads.

What are the operating hours of Subway at 20789 Great Falls Plz?

Subway Sterling is open every day from 8:00 AM to 9:00 PM.