Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,196 reviews
5 stars
453
4 stars
259
3 stars
182
2 stars
74
1 star
228
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Food Quality
Many customers reported receiving cold, poorly prepared, or incorrect food items, leading to dissatisfaction.
Cleanliness
Some customers noted that the location was clean and well-maintained, while others reported unsanitary conditions.
Order Accuracy
Frequent complaints about incorrect orders and missing items were mentioned, indicating a lack of attention to detail.
Drive-Thru Experience
The drive-thru service was often criticized for being slow and inefficient, with long wait times reported.
- JFJay FinebergDec 21, 20255.0Did drive through. Fast friendly service. Food was yummy 😋
- RMRandeep MangatDec 12, 20251.0Was served cold fries! When I requested it to be changed to hot one, I was being told NO :/. Ever heard it happening at any McDonald? I left it right there..
- AHAlfredo HenrriquezDec 3, 20251.0I went shopping this morning and had a terrible experience. They need to check the food.
- SHScott HNov 14, 20255.0This McDonald's is more like the "automat" in movies of the future. No human interaction. Order through the app or the automated kiosk, and go sit somewhere to wait for food to be delivered to your rable. Only thing missing is for the food to automatically appear through a small door by a robot.
- VWVeronica WesleyNov 10, 20252.0This location is basura 🗑 . Service seemed to be run by one man while the other worker looks at you through the window and then dashes off when you make eye contact. After setting there at the order window with no response. Decided to drive up to the payment window with no one is there, drove to the first pick up window and again no one is there, waited for two minutes then a person arrived but the man tried to hand me an order for the car behind me. I showed him my mobile order information and let him know no one answered to take my order. Back to the little girl once she saw me she scurried away with an item to "stock" while I wait at the second pickup window as directed by the man. Three minutes go by then four. I decided to drive back arond since I was tje only car thinking that is what he meant but I recieved the same silence at the order screen. Now ordered a quarter pounder with cheese meal which I intended to share with my pup for being good at his veterinary appointment. I started pinching off meat from the patty and noticed beyond it being super greasy with the grease leeching past the bun on to the packaging. I had to tussie blot the grease and then I saw that the patty was severely undercooked much to my disappointment. My pup was very happy to not have to share. I had the very tasty and hot French fries and sipped on my under iced coke zero which was fine. Thank you for making my pups evening and making mine a trip back home to prepare a protein to balance out my carb loaded fries. Will not return...
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 45540 Dulles Eastern Plaza in Sterling, VA?
McDonald's at this location is open 24 hours a day, every day of the week.
Does this McDonald's offer drive-thru service and what are its hours?
Yes, this McDonald's offers drive-thru service 24/7, open from midnight to 11:59 PM every day.
Can I get delivery from this McDonald's location?
Yes, delivery is available 24/7 with services including delivery, same-day delivery, and no-contact delivery.
What payment options are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
How can I order food from this McDonald's online?
You can order online via their official delivery portal or through the McDonald's app available on iOS and Android.
What services does this McDonald's provide?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
What kinds of food and dining options does this McDonald's offer?
This McDonald's serves a variety of menu options including burgers, sandwiches, breakfast items, coffee, frozen yogurt, and ice cream made with quality ingredients.
Can I earn rewards when ordering from this McDonald's?
Yes, you can earn points for free food through the MyMcDonald's Rewards program.
What nearby places can I visit around McDonald's at Dulles Eastern Plaza?
Nearby places include Raising Cane's, Chick-fil-A, Dulles Eastern Plaza shopping center, Mattress Warehouse of Sterling, and Capital One Bank.
How can nearby transit or shopping centers help me when visiting McDonald's at Dulles Eastern Plaza?
Dulles Eastern Plaza shopping center nearby offers easy access and parking, while nearby eateries like Raising Cane's and Chick-fil-A provide additional dining options if you want to explore before or after your McDonald's visit.