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McDonald's

3.5
(1135 reviews)

Business Details

(703) 430-5633
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
45540 Dulles Eastern Plaza, Sterling, VA
20166, United States

Hours

Reviews

3.5
1,135 reviews
5 stars
421
4 stars
245
3 stars
174
2 stars
71
1 star
224

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some receiving cold or poorly prepared items, while others enjoyed hot and fresh meals.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and lack of assistance.

Cleanliness

Some customers noted improvements in cleanliness and modern renovations, while others reported unsanitary conditions.

Order Accuracy

Many customers experienced issues with incorrect orders and missing items, leading to frustration.

Drive-Thru Experience

The drive-thru was frequently mentioned as slow and inefficient, with long wait times reported.
  • BC
    Bernardo Celaya
    2 days ago
    1.0
    There is no machine for you to refill your drink!!, no napkins for you to grab, no salt you can take. Everything you need to be waiting until you are lucky an employee helps you, which is hard.
  • FK
    Fred Kellner
    3 days ago
    2.0
    This location was very dirty when I was there. Fries and nuggets were cold. Got 3 nuggets in my 4 piece order. Apple pie was cold as well. Upside,I got my order fairly quickly. Looks like only 2 people working. Drive through line was steady, not crazy. Maybe if they weren't short staffed things would be better? Not sure.
  • KM
    Kaitlynn Miller
    Jan 19, 2026
    5.0
    Food was so hot and fresh and tasty. I personally like my food hot, as hot as possible for me to get as fast food. And they really make it happen.
  • JF
    Jay Fineberg
    Dec 21, 2025
    5.0
    Did drive through. Fast friendly service. Food was yummy 😋
  • RM
    Randeep Mangat
    Dec 12, 2025
    1.0
    Was served cold fries! When I requested it to be changed to hot one, I was being told NO :/. Ever heard it happening at any McDonald? I left it right there..

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 45540 Dulles Eastern Plaza in Sterling, VA?

McDonald's at this location is open 24 hours a day, every day of the week.

Does this McDonald's offer drive-thru service and what are its hours?

Yes, this McDonald's offers drive-thru service 24/7, open from midnight to 11:59 PM every day.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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