McDonald's

3.3
907 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
275 S Sterling Blvd, Sterling, VA
20164, United States

Hours

Reviews

3.3
907 reviews
5 stars
324
4 stars
151
3 stars
126
2 stars
55
1 star
251

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.

Order Accuracy

Many customers reported issues with incomplete or incorrect orders, leading to frustration.

Cleanliness

Some customers noted that the location was clean, while others reported unsanitary conditions.

Food Quality

Feedback on food quality was mixed, with some praising freshness while others complained about cold or poorly prepared items.

Management Issues

Several reviews mentioned unprofessional behavior from management and a lack of effective training for staff.
  • IR
    Isabel Ruiz
    Oct 30, 2025
    5.0
    Early this month I had my daughters birthday at this Location by far the best birthday ever Everyone was welcoming to my guests and the Manager Kimberly she’s the hero to my daughter she made everything run to smooth and it was a day to remember. To the staff that dressed up I want to say Thank you so so much. McDonald’s Corporate should congratulate Miss Kimberly for her hart work.
  • DG
    Daniela guerrero
    Oct 10, 2025
    1.0
    Muy mal servicio, no nos llevaron la comida,nos hicieron esperar más de 20 minutos ahí sin atendernos y sin decirnos nada y muy mala actitud de la trabajadora que estaba,no solo con nosotros si no con los demás clientes que estaban llegando
  • SR
    Stan Rynex
    Oct 5, 2025
    1.0
    Every time I get fries thru the drive through, they are lukewarm to cold. Every time. Why? I expect hot fries. It’s not that hard. Time to find another McDonalds.
  • ME
    Mr. Ed684
    Oct 1, 2025
    5.0
    Clean & fast service
  • TC
    Tanya C
    Sep 13, 2025
    1.0
    I JUST WANT TO KNOW WHY. Is there a REASON my fries are only filled up FREAKING HALF WAY. PLEASE STOP YOURE HURTING MY FEELINGS AND WALLET😭 This is the closest McDonald’s to me too there isn’t another one within my distance. If I come back and it’s like this I might crash out💔 they do this with drinks too. At least they added salt this time… edit: THEY ALWAYS DO THIS BY THE WAY NOT A ONE TIME THING

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's Sterling location?

McDonald's in Sterling, VA is open 24 hours every day, from Monday to Sunday.

Does this McDonald's offer drive-thru service and what are its hours?

Yes, the Sterling McDonald's has a drive-thru that operates 24/7, every day of the week.