Brand Certified
McDonald's
3.2(637 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
20961 Southbank St, Sterling, VA
20165, United States
Certified by McDonald's • Mar 01, 2026
(703) 421-8814
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.2
637 reviews
5 stars
200
4 stars
121
3 stars
100
2 stars
58
1 star
158
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted rude and unhelpful staff, with many customers experiencing incorrect orders and poor customer service.
Cleanliness
Multiple customers reported unsanitary conditions, including dirty restrooms and overall cleanliness issues within the restaurant.
Food Quality
There were consistent complaints about food being served cold, stale, or improperly prepared, leading to dissatisfaction with the overall dining experience.
Management Issues
Several reviews pointed to poor management practices, including lack of training for staff and inadequate response to customer complaints.
- DDDevFeb 19, 20265.0Ngl this place is closed n they could never get my order right but it was near and convenient and been in my life for 16+ years I'll miss you n thanks for everything 🙏
- ABAreej BaigSep 24, 20251.0Ts is CLOSED!
- TTTVSKMVSTROct 3, 20245.0Easily the best McDonald’s in the area. Sad to see them go.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 20961 Southbank St, Sterling, VA?
McDonald's at this location is open 24 hours a day, 7 days a week.
Is the McDonald's at Sterling, VA open for delivery service?
No, delivery service is currently not available as the delivery hours show the restaurant is closed for delivery every day.
What types of services are available for pickup and delivery at this McDonald's?
The restaurant offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Which payment methods are accepted at this McDonald's location?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I order McDonald's food via mobile apps?
You can order using the McDonald's App available on the Apple App Store and Google Play Store through provided links.
Where is this McDonald's located?
This McDonald's is located at 20961 Southbank St, Sterling, VA 20165, USA.
What types of food options can I expect at this McDonald's?
This McDonald's offers burgers, sandwiches, breakfast items, coffee, ice cream, frozen yogurt, and other fast food options made with quality ingredients.
Are there nearby places of interest around this McDonald's where I can go before or after my meal?
Yes, nearby places include Sterling Complete Dental, Capital One Bank, Marshalls department store, and Robeks Fresh Juices & Smoothies cafe.
Is there a coffee shop near McDonald's where I can get different beverage options?
Yes, Starbucks is nearby, offering a range of coffee and tea beverages as an alternative.
Are there any other food options close to this McDonald's?
Yes, other nearby food options include Baja Fresh for fast food and The Dons' Wood-Fired Pizza for Italian cuisine.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website