Giant Food

4.1
540 reviews

About

Grocery StoreGiant Food
Thank you for choosing your neighborhood Giant store. For over 75 years, we've operated our business with a single goal in mind: delivering unmatched selection, quality and value. Take advantage of great Bonus Buy deals at this store, along with safe, curb-side Pickup and convenient contactless Delivery in this store's area. Shop online for coupons, loyalty rewards and to start your online order!

Details

  • DeliveryAvailable
  • Curbside pickupAvailable

Location

Giant Food
21000 Southbank Street, Sterling, VA
20165, United States

Hours

Reviews

4.1
540 reviews
5 stars
282
4 stars
141
3 stars
60
2 stars
15
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are praised for being friendly and helpful, while others are reported as rude and unprofessional.

Product Quality

Concerns raised about the quality of meat and produce, with reports of expired items and poor sanitation practices.

Pricing

Customers find prices to be high compared to competitors, leading some to limit their shopping at this store.

Store Cleanliness

The store is generally reported as clean, but there are complaints about specific areas needing attention.

Checkout Experience

Frequent issues with self-checkout machines and staff attitudes at checkout have been highlighted as problematic.
  • NN
    Nasser
    3 days ago
    1.0
    Spoiled ground turkey. The Hispanic woman and African guy were rude and insinuating that I was trying to scam them when I returned to get a refund at around 9pm. Manager was respectful.
  • TT
    Tee Jay Thomas
    4 days ago
    1.0
    Not customer friendly.
  • JH
    Jonathan H
    Jan 4, 2026
    5.0
    Excellent location, great selection and amazing service.
  • PP
    purpleroses purpleroses
    Dec 30, 2025
    3.0
    Well stocked very clean very expensive
  • AS
    Angela S
    Nov 25, 2025
    1.0
    Would give 0 stars if I could I went to get some steak And it came with a funny smell. I served the steak to my family and my daughter got a stomach bug. And the chicken always has a weird smell to it. And is always expired when they try to get new chicken.

Frequently Asked Questions About Giant Food

What are the store hours for Giant Food in Sterling, VA?

Giant Food is open Monday through Saturday from 6:00 AM to 11:00 PM, and on Sunday from 6:00 AM to 10:00 PM. Holiday hours may vary, with earlier closing times on certain holidays.

Does Giant Food in Sterling offer delivery and in-store pickup services?

Yes, this Giant Food store offers both in-store pickup and delivery services, including contactless delivery and curbside pickup options.