Brand Certified
Dunkin'
3.0(492 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
23070 Oak Grove Rd, Sterling, VA
20166, United States
Certified by Dunkin' • Mar 01, 2026
(703) 435-9233
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Sterling, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.0
492 reviews
5 stars
164
4 stars
69
3 stars
44
2 stars
30
1 star
185
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently reported poor service, including rude staff, long wait times, and incorrect orders.
Product Availability
Many reviews mentioned that the store frequently runs out of donuts and other menu items, leading to customer dissatisfaction.
Cleanliness
Several customers noted that the store, including the bathrooms, was not clean, which negatively impacted their experience.
Staff Competence
There were numerous complaints about staff being untrained, unable to understand orders, and lacking basic customer service skills.
- DID A N I5 days ago1.0THEY ALWAYS GET THE DONUTS WRONG DONT ORDER
- JWJon WaltersFeb 22, 20261.0Cashier could not understand English. They did not know their own menu it took them over 30 minutes to provide an update on 2 sandwiches and a hash brown. When we received the drinks they were not mixed we ended up tossing everything and going to WAWA across the street. This location should not be operating.
- NSnaomi silvaFeb 17, 20261.0Staff was very rude and smacked their lips when I asked a simple question about the donuts, they are very impatient and slow at taking orders and somehow always get my order wrong and then say “you asked for this” The tables are always dirty , and overall the place has a bad service and hate customers 🥹
- DSDanna SilvaFeb 17, 20261.0they give horrible service and never get orders right.
- DHDaniel HornemanJan 27, 20261.0I would love to buy this Dunkin. Anyone with the slightest experience in customer service could turn this location around overnight. They are leaving so much $ on the table and turning away repeat business. This is a prime location and should be pumping out 3 times what they sell. Make one change at the top and watch the stores culture change. I’ve visited quite a few Dunkin’s on the East Coast and this is in the top 5 worst
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Sterling, VA?
Dunkin' in Sterling, VA is open Monday through Friday from 4:30 AM to 7:00 PM, and on weekends from 5:00 AM to 7:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What holiday drinks are currently available at Dunkin' Sterling?
You can try the NEW Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher from Dunkin's holiday menu.
Can I order ahead using a mobile app at Dunkin' Sterling?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android to enjoy a fast grab and go experience.
What meals does Dunkin' Sterling serve?
Dunkin' Sterling serves breakfast, brunch, and lunch meals throughout the day.
Does Dunkin' Sterling have a drive-thru service?
No, this Dunkin' location does not have a drive-thru service.
What payment methods are accepted at Dunkin' Sterling?
Dunkin' Sterling accepts debit cards and credit cards for payment.
Which nearby restaurants can I visit around Dunkin' Sterling?
Nearby restaurants include Subway, Makani Restaurant and Lounge, and Mehran Restaurant, offering a variety of cuisines if you're looking to explore different dining options in the area.
Are there convenient services near Dunkin' Sterling for errands like laundry or banking?
Yes, nearby you'll find Northern Virginia Laundromat, Sterling Herndon Laundromat, Coin Laundry Lavandaria for laundry needs, and PNC ATM and The Exchange Network for banking services.
What other shops and services are accessible near Dunkin' in Sterling?
Nearby you can access various services including automotive parts at NAPA Auto Parts and Carquest Auto Parts, beauty salons like Simply Heaven Salon Designz and Grace Nails Salon, as well as convenience stores like Wawa and 7-Eleven.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website