Dunkin'

3.0
486 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Sterling, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
23070 Oak Grove Rd, Sterling, VA
20166, United States

Hours

Reviews

3.0
486 reviews
5 stars
164
4 stars
69
3 stars
43
2 stars
30
1 star
180

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Product Availability

Customers frequently reported that the store was out of donuts and other menu items, leading to disappointment.

Cleanliness and Hygiene

Several reviews mentioned concerns about cleanliness and hygiene, including reports of mice in the kitchen and unprofessional handling of food.

Employee Competence

Many customers noted a lack of knowledge among employees regarding the menu and order preparation, leading to incorrect orders and frustration.
  • SE
    Sinthia espinoza
    1 day ago
    1.0
    This place is absolute trash. The coffee tastes horrible, like it was made days ago. They never have donuts, everything looks dirty, and the employee doesn’t do his job because he’s too busy playing games on his phone. Completely unprofessional. This place is a waste of time and money.
  • EL
    Erin Lawson
    3 days ago
    2.0
    No matter when I put in a mobile order, my drink is never ready. I've waited 25 min sometimes for my drink, that should have been done by the time I got to the store. I always put my orders in 10 min before I get there to avoid having to wait. The workers don't measure the meili/cream approximately. It's always so heavy on almond milk or cream no matter the drink.
  • AK
    Adhikari Kapil
    Dec 24, 2025
    1.0
    Everything I go here had to return with disappointment. Avoid this place. Worst place to get your coffee.
  • WC
    W Cortez
    Dec 22, 2025
    1.0
    I have come to buy donuts and I am surprised that they do not have wao in all the stores I have visited, it is the first one that something happens to me like this: to leave empty-handed.
  • LC
    Leora Catullo
    Dec 19, 2025
    1.0
    Made my order wrong twice, I’m a vegetarian and ordered an avocado toast with no bacon, and received one with bacon. My drink was made wrong twice and I was met by the rudest workers on both occasions I’ve visited. Terrible customer service, can’t make an order to save their lives. Won’t be coming back!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Sterling, VA?

Dunkin' in Sterling, VA is open Monday through Friday from 4:30 AM to 7:00 PM, and on weekends from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.