Dunkin'

3.3
526 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Sterling, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
47010 Community Plz, Sterling, VA
20164, United States

Hours

Reviews

3.3
526 reviews
5 stars
188
4 stars
104
3 stars
53
2 stars
28
1 star
153

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently poor customer service, with reports of rude staff, unhelpful management, and a lack of training.

Product Availability

Customers frequently complained about the store running out of donuts and other menu items, often leading to disappointment.

Food Quality

There were mixed reviews on food quality, with some customers enjoying fresh items while others reported stale or poorly prepared food.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty environments and poor food handling practices.

Order Accuracy

Many customers experienced issues with incorrect orders, whether through drive-thru or mobile orders, leading to frustration.
  • EH
    Emily Hemeon
    2 days ago
    1.0
    Recently i’ve been coming here and it’s been so slow, like i’m talking like sitting in the drive through for 5-10 minutes (probably longer) with no cars in the line. Couldn’t even get a straw without being handed one and they close the window and walk away.
  • AD
    abood dawas
    Oct 25, 2025
    1.0
    Really bad customer service
  • HC
    Helen Cobarrubias
    Oct 12, 2025
    1.0
    The store doesn’t have enough sugar and donates And the service is terrible , and my coffee they give to other person
  • AH
    AAA H
    Oct 8, 2025
    5.0
    What’s not to love about Ice cream!
  • HA
    heaven alibadbad
    Sep 27, 2025
    1.0
    I’ve been coming here to justify that maybe in the morning it’ll be better but why do the donuts taste like it wasn’t even made fresh like it’s been sitting out for a day or 2. Might I add that the drink order never taste what they’re actually suppose to taste like I’m sorry but this has got to be the worst place to get anything from. Save your money and choose a different location

Frequently Asked Questions About Dunkin'

What are the daily operating hours for this Dunkin' location in Sterling, VA?

This Dunkin' location is open Monday through Friday from 4:30 AM to 10:00 PM, Saturday from 5:00 AM to 10:00 PM, and Sunday from 6:00 AM to 9:00 PM.

What type of meals does Dunkin' serve at this Sterling location?

Dunkin' serves breakfast, lunch, and brunch at this location.