Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Sterling is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.7
777 reviews
5 stars
334
4 stars
175
3 stars
76
2 stars
63
1 star
129
What are people saying?
AI-generated from recent customer reviews
Portion Sizes
Numerous customers complained about consistently small portion sizes and stinginess with toppings, leading to dissatisfaction with value for money.
Customer Service
Many reviews highlighted poor customer service, including rude staff, slow service, and issues with order accuracy.
Food Quality
Customers reported inconsistent food quality, with some experiencing stale ingredients, overcooked meats, and even food safety concerns.
Cleanliness
Several reviews mentioned cleanliness issues within the restaurant, including dirty dining areas and unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, as well as enjoying their meals.
TT
TSM
Feb 19, 2026
3.0
The food was fine but I shouldnt have to repeatedly ask the employees to give me more than half a scoop of every topping i ask for. You’d think that if your company has become infamous for your ridiculously small portion sizes you’d do something to change it.
DB
Deangelo Barretta
Jan 27, 2026
1.0
I go in give me half a portion of chicken when I Ask for more he tells me if I wanted double I did not I just wanted a proper portion, then I asked for steak gave me a half portion and when I ask for more throws in a piece a literal piece. I’m not for arguing if you just wanna spend money with out getting value go ahead. But not me definitely not coming back here and there’s a couple out here in the area so there’s no need to go to this specific one for this bull.
AL
Alicia Lovato
Dec 5, 2025
2.0
Chipotle as a whole had been very disappointing the last few years. I thought it was the location in Arizona but it's the same in Virginia. The quality of ingredients is not like it used to be. It's not as fresh, the portion sizes have become much smaller and prices have gone up. In addition, staff is not the same, from my experience they don't seem happy and the vibe is not as cheery and friendly as it used to be. I may be critical, but this is my observations and my feelings on Chipotle as a whole when I compare with other restaurants.
JK
Jonathan Kim
Dec 2, 2025
5.0
Employees that worked during today’s morning shift deserve a raise. I had accidentally spilled my bowl and instead of getting upset they gave me a completely new one free of charge.
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill in Sterling located?
Chipotle Mexican Grill is located at 21031 Tripleseven Rd, Sterling, VA 20165, across from Eagle Bank.
What are the operating hours for Chipotle Mexican Grill in Sterling?
The restaurant is open daily from 10:00 AM to 11:00 PM.
Does Chipotle Sterling offer delivery and in-store pickup?
Yes, Chipotle Sterling offers both in-store pickup and delivery services.
Where can I order food online from Chipotle Sterling?
You can order online through their official website at https://order.chipotle.com/ or their Apple app.
Does Chipotle Sterling provide catering services?
Yes, Chipotle Sterling offers catering and catering delivery services.
How does Chipotle ensure the quality of its ingredients?
Chipotle follows its "Food with Integrity" principles, prioritizing responsible sourcing from farms that use humane and sustainable practices, and avoids artificial colors, flavors, or preservatives.
Are credit cards accepted at Chipotle Mexican Grill in Sterling?
Yes, Chipotle accepts credit cards as a payment method.
What nearby places can I visit before or after dining at Chipotle Sterling?
Near Chipotle Sterling, you can visit Visionworks for eyewear needs, Quickway Japanese Hibachi for Asian cuisine, or ALDI USA for grocery shopping.
Is there a grocery store near Chipotle Sterling for convenient shopping?
Yes, ALDI USA, a grocery store and supermarket, is located nearby for your shopping needs.
Are there any healthcare facilities near Chipotle Mexican Grill in Sterling?
Yes, nearby healthcare facilities include Inova Primary Care - Sterling, Community First Dental, Nova Urgent Care, and Sterling Foot and Ankle Center.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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