Charleys Cheesesteaks

Reviews

• IA

  Ivette Aviles

  Feb 14, 2026
  1.0
  Its no at this place any more
• TW

  Ted Wray

  Sep 21, 2025
  2.0
  Went here yesterday for dinner with my friend while visiting the Dulles Town Center mall. First big problem is that they don't have a screen up for order numbers, so they rely on the cooks to call them out by voice, and these guys may as well be whispering the ticket numbers when an order is ready. Like they have zero awareness of the fact that they're operating in a loud food court environment with a sizzling grill behind them — and we couldn't hear them even though it was near closing time with the food court pretty dead. So this forces you to choke right up against the counter the whole time you're waiting for your food, still having to lean in and cup your ear as they mumble the strangely long and convoluted order numbers, instead of being able to sit at the nearby tables and chairs while waiting, in order to ensure that some other random person doesn't walk off with your order because they too could barely hear the order call-outs. My friend ordered their classic Philly cheesesteak with no lettuce, no tomato, extra onions mushrooms and peppers. He did this from the touch-screen ordering station so there was no chance for confusion in the ordering process. The cook completely ignored all the modifications on the order and just made him the standard sandwich with lettuce and tomato and no extra anything — maybe two little slices of chopped green pepper and 1-2 mushroom slices on the whole sandwich. I ordered a cheesesteak with "double meat" and it was clear to see side-by-side that it had even less meat on it than my friend's standard sandwich. I also ordered a side of "cajun fries," which came out soggy and pathetic with zero crispiness, and rather than actually tossing the fries in the Cajun seasoning they apparently just dump a spoonful of the seasoning over the top of the fries once already in the box, so you get a few fries on top in the middle that are absolutely drenched with their dry seasoning mix and way too salty, while the rest of the fries are bland and unseasoned. I spent over $15 here for a (small) sandwich, fries, and a soda, and it felt like a total ripoff when I could have gotten a giant styrofoam container stuffed with delicious fried rice or noodles with meat and veggies for $8.99 just next door at the Thai place next to them.
• RR

  RR

  Nov 26, 2023
  4.0
  Walking in the mall and felt like a cheese steak so in the food court ordered one at Charleys Philly Steak. Not bad and served with fries.service was quick even though a short line.

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