Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Mixed reviews on food quality; some praised freshness and flavor, while others reported issues with undercooked or old food.
Customer Service
Customer service experiences varied widely, with some praising friendly staff and others reporting rudeness and poor service.
Cleanliness
Many customers noted the cleanliness of the restaurant and dining area, contributing positively to their experience.
Drive-Thru Experience
The automated drive-thru system received criticism for being confusing and ineffective, leading to order mistakes and frustration.
KS
Kraig Sheffield
6 days ago
5.0
The food and service were great. Even on a very slow night the staff were helpful and inviting.
JJ
J
Feb 15, 2026
5.0
Clean, fast service and the staff here is friendly!
DH
Derek Harlow
Feb 1, 2026
5.0
Food was great. Nice and fresh. Store was clean and bright. But mostly the staff was very friendly and helpful.
SS
sean sanborn
Feb 1, 2026
4.0
My biscuit was literally raw in the middle. It was so gross. Chicken and fries were on point though. I lost my appetite after that bite into raw biscuit dough.
TD
The Dr
Jan 14, 2026
1.0
First and last time
I decided to try Bojangles for the first time while shopping in the plaza, but it was a terrible experience.
I had trouble ordering at the drive-thru speaker, and when I pulled up to the window to ask for a recommendation, the employee was visibly annoyed.
I ordered two pieces of chicken, specifically requesting 'not spicy.'
When I opened the food, I was shocked by how the chicken looked.. it seemed very old. It also turned out to be spicy 😟 which I can't tolerate, and the chicken itself tasted old and bad 👎. Since yesterday, both my mom and I have had severe diarrhea 🤢.
If the lady hadn't been so rude, I would have gone back to let her know, but I didn't want the hassle.
I won't be back.