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Taco Bell / KFC

3.4
(949 reviews)

Business Details

113 Town Run Lane, Stephens City, VA
22655, United States
(540) 869-4110

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 113 Town Run Lane in Stephens City. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell / KFC
113 Town Run Lane, Stephens City, VA
22655, United States

Hours

Reviews

3.4
949 reviews
5 stars
335
4 stars
183
3 stars
153
2 stars
78
1 star
200

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about stale, cold, or improperly prepared items.

Cleanliness

Several customers noted unsanitary conditions in the dining area and issues with food hygiene.

Staff Attitude

While some staff were praised for being friendly, many reviews mentioned rude or unprofessional behavior from employees.
  • TS
    Tyler Sublett
    Jan 20, 2026
    1.0
    As soon as it gets past 5pm this place goes down hill drastically I found a piece of meat in my nacho fries cheese sauce cup. The chicken in my dipping burrito was dry and hard. It’s just amazing how a place can be HALFWAY decent during the day then night shift comes in and makes it HORRIBLE. I will no longer be giving this location anymore of my money.
  • AM
    aaliyah manda
    Dec 22, 2025
    1.0
    I sat for almost 45 minutes waiting for a DoorDash. Nobody greeted me. I waited patiently. I knew they were busy and I understand being busy but not greeting me after seeing me stand up there for over 20 to 30 minutes alone is insane. The only woman that did was the one in drive-through and that was for the drinks for the order The boy at the front register just said we’re really busy you know which is completely understandable but you didn’t greet me. You didn’t let me know how long my food was gonna be. And it ended up being missing items messing with my rates after I repeatedly ask is this everything because it was a larger order The bag was already sealed. I am unable to open the bag any other time I go to this Taco Bell to eat as a customer. I receive improper service will not be returning anybody who dashes here. Good luck.
  • SS
    sparky
    Dec 7, 2025
    1.0
    I would rate the service a zero if i could. The employees are unhygienic especially the chicken fryer who has mold growing under his nails. Oh and also I saw the same chicken fryer smoking outside and he came back in without washing his hands. The managers are always yelling and the woman with glasses in the drive-thru was extremely rude and unprofessional, she was laughing in the mic and was giving attitude when i tried telling her my order. I would NOT recommend coming here.
  • SW
    Stephanie Williams
    Dec 5, 2025
    2.0
    I would rate it 2 but probably 1, lady was okay, but misunderstood me and didn’t even ask for confirming! She was about to charge me for 47 dollars! For a 12 dollar order!
  • JJ
    Jaywalking Jaberthing
    Nov 7, 2025
    1.0
    The food in the Stephen city Taco Bell compared to the Pleasant Valley Taco Bell is very drastic. Recommend I would not recommend going to the Stephen city Taco Bell If you want a grilled cheese burrito or a nacho bell grande or anything in general. The pleasant valley one tastes way better and they have a better atmosphere.

Brand Certified Facts from Taco Bell / KFC

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Certified March 01, 2026Yext Knowledge Graph
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