Brand Certified
McDonald's
3.3(1220 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1131 Aylor Rd, Stephens City, VA
22655, United States
Certified by McDonald's • Mar 01, 2026
(540) 869-6474
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.3
1,220 reviews
5 stars
382
4 stars
241
3 stars
214
2 stars
106
1 star
255
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers experiencing poor service and long wait times.
Order Accuracy
A significant number of customers reported issues with incorrect orders, missing items, and overall order mishandling.
Cleanliness
Several reviews mentioned dirty dining areas and restrooms, contributing to a negative dining experience.
Food Quality
Customers frequently complained about food being cold, poorly prepared, or causing food-related illnesses.
Renovation Impact
Despite recent renovations, many customers felt that service quality had not improved and in some cases worsened.
- KKkevron720Jan 20, 20261.0Ignore customer standing in the lobby needing assistance. I can only assume what reasons you have for denying a customer service at a business.
- ATAngel TorresJan 15, 20261.0Drive thru is a nightmare, they make you pull up or into a parking space then forget you. The food is sloppily put together and then crammed into a paper bag so full of food that it almost bursts. The Head manager is rude and condescending (she’s a hoot). And who knows the last time they’ve cleaned their soda machines, the sodas are almost exclusively stale or flat.
- KPKevin PolzerJan 8, 20265.0Fast and friendly service.
- MFMatthew FletcherDec 30, 20252.0Horrible set up. Just to get to restaurant you have to drive all around parking lots in other businesses to get to the McDonalds. Once there you walk in and its like a sterile room. One register and all order kiosk. We waited by the register for a few minutes and no one said a ahello they were busy in back talking and waiting on drive thru. We placed order on kiosk and then 10 minutes later we got our food. 10 minutes ??? For two breakfast sandwiches?? And 2 sodas? Yeah skip this place horrible customer service they got two stars cuase at least the food was good. But they got my sandwich wrong.
- KHKadence HarveyDec 28, 20251.0People are very rude I ordered food from here a couple minutes ago and I asked for ranch and mayo they where very rude about it had an attitude and didn’t give me it.
Frequently Asked Questions About McDonald's
What are the 24-hour operating hours of McDonald's in Stephens City?
McDonald's in Stephens City is open 24 hours a day, every day of the week.
Does the Stephens City McDonald's offer drive-thru service?
Yes, this McDonald's location offers drive-thru service 24/7.
Can I order McDonald's for delivery and what are the delivery hours?
Yes, you can order delivery from this McDonald's, with delivery service available daily from 5:00 AM to 4:45 AM the next day.
What payment options are accepted at McDonald's in Stephens City?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location offer mobile ordering and curbside pickup?
Yes, mobile ordering is available through the McDonald's app, and curbside pickup is offered at this location.
How can I earn rewards or get special offers at this McDonald's?
You can earn points for free food and access mobile offers by joining MyMcDonald's Rewards via their website or app.
What is the address and contact number for McDonald's in Stephens City?
The address is 1131 Aylor Rd, Stephens City, VA 22655. The main phone number is +1 540-869-6474.
What nearby coffee shops can I visit before or after dining at McDonald's?
Nearby coffee shops include Dunkin', FruTopia, and Starbucks, great options for coffee or smoothies before or after your meal.
Are there other fast food options close to McDonald's in Stephens City?
Yes, nearby fast food restaurants include Burger King, Wendy's, KFC, Taco Bell, Subway, and Arby's for more dining choices.
What local services or stores are near McDonald's in Stephens City that customers might find useful?
Nearby services include ABS Convenience Store, Shell gas station, LibertyX Bitcoin ATM, GO Car Wash, Verizon Authorized Retailer, and a UPS Access Point location.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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