Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,191 reviews
5 stars
381
4 stars
240
3 stars
214
2 stars
106
1 star
250
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted rude and unhelpful staff, with many customers experiencing poor service and long wait times.
Order Accuracy
A significant number of customers reported issues with incorrect orders, missing items, and overall order mishandling.
Cleanliness
Customers frequently mentioned dirty dining areas and restrooms, contributing to a negative dining experience.
Food Quality
Several reviews noted that the food was often cold, improperly prepared, or caused food-related illnesses.
Renovation Impact
Despite recent renovations, many customers felt that service quality had not improved and in some cases had worsened.
- MFMatthew FletcherDec 30, 20252.0Horrible set up. Just to get to restaurant you have to drive all around parking lots in other businesses to get to the McDonalds. Once there you walk in and its like a sterile room. One register and all order kiosk. We waited by the register for a few minutes and no one said a ahello they were busy in back talking and waiting on drive thru. We placed order on kiosk and then 10 minutes later we got our food. 10 minutes ??? For two breakfast sandwiches?? And 2 sodas? Yeah skip this place horrible customer service they got two stars cuase at least the food was good. But they got my sandwich wrong.
- RKRenee KnottDec 28, 20255.0Very modern or returning to roots with indoor pick up windows!
- KHKadence HarveyDec 28, 20251.0People are very rude I ordered food from here a couple minutes ago and I asked for ranch and mayo they where very rude about it had an attitude and didn’t give me it.
- ACAshley CraigDec 25, 20251.0Employees are very rude at drive thru and windows as I was trying picked up Doordash orders stating they don't get orders. Seriously around 7:30ish. This is not once but 3rd time I've having issues with this McDonald's for Doordash...
- KFKarmakub FitzgeraldDec 24, 20251.0Ordered from doordash a big breakfast with hotcakes... the only thing that showed up was the damn pancakes No Busquit No Eggs No Hashbrown No Sausage... Not even butter or syrup!!! UNACCEPTABLE!!! Customer Service is just Pathetic!!! ALERTED DoorDash
Frequently Asked Questions About McDonald's
What are the 24-hour operating hours of McDonald's in Stephens City?
McDonald's in Stephens City is open 24 hours a day, every day of the week.
Does the Stephens City McDonald's offer drive-thru service?
Yes, this McDonald's location offers drive-thru service 24/7.
Can I order McDonald's for delivery and what are the delivery hours?
Yes, you can order delivery from this McDonald's, with delivery service available daily from 5:00 AM to 4:45 AM the next day.
What payment options are accepted at McDonald's in Stephens City?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location offer mobile ordering and curbside pickup?
Yes, mobile ordering is available through the McDonald's app, and curbside pickup is offered at this location.
How can I earn rewards or get special offers at this McDonald's?
You can earn points for free food and access mobile offers by joining MyMcDonald's Rewards via their website or app.
What is the address and contact number for McDonald's in Stephens City?
The address is 1131 Aylor Rd, Stephens City, VA 22655. The main phone number is +1 540-869-6474.
What nearby coffee shops can I visit before or after dining at McDonald's?
Nearby coffee shops include Dunkin', FruTopia, and Starbucks, great options for coffee or smoothies before or after your meal.
Are there other fast food options close to McDonald's in Stephens City?
Yes, nearby fast food restaurants include Burger King, Wendy's, KFC, Taco Bell, Subway, and Arby's for more dining choices.
What local services or stores are near McDonald's in Stephens City that customers might find useful?
Nearby services include ABS Convenience Store, Shell gas station, LibertyX Bitcoin ATM, GO Car Wash, Verizon Authorized Retailer, and a UPS Access Point location.