Domino's Pizza

3.6
188 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in Stephens City? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 220 Elizabeth Dr .

Location

Domino's Pizza
220 Elizabeth Dr, Stephens City, VA
22655, United States

Hours

Reviews

3.6
188 reviews
5 stars
102
4 stars
17
3 stars
12
2 stars
7
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including unresponsive staff and long wait times for orders.

Food Quality

Mixed feedback on food quality, with several customers reporting overcooked or poorly prepared items.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Staff Attitude

Inconsistent staff attitudes noted, with some customers praising friendly service while others reported rudeness.

Delivery Issues

Many customers experienced significant delays in delivery, with some orders taking over an hour and others not being delivered at all.
  • AS
    All About Good Service
    Oct 18, 2025
    1.0
    Attitudes. And, they do not answer the phone to take orders
  • CC
    Craig
    Aug 4, 2025
    1.0
    Not closed and no one will pick up the phone, horrible customer service
  • EN
    Eric Nagi
    Aug 2, 2025
    1.0
    Stay far away. Ordered on the app, single pizza and some garlic knots, order stalls at the "prep" phase in the app for an hour. I call multiple times, no answer. I try to contact someone through the app, you can't. AI assistant asks you literally dozens of questions and opens a case for you. Meanwhile, I'm starving and now need to get food, and also physically drive to the store to get a refund for my order. They offered no apology or explanation, said that the driver just left with my order a few minutes ago. I did not believe him and even if it did, the food would probably be covered in ants or stolen by the time I got back. I literally called the store in front of them while I was waiting for someone to talk to me and it rang. It was ringing the whole time I was there. No one even looked at the phone. As I left I said he should pick up the phone, and with no care at all he said "little busy". Literally just picking up the phone and saying the order is taking a long time because they were slammed would have saved all this trouble. The food was at my door when I got back, cold. It was also awful, so I'm glad I stopped and got something else on the way home because it was bad enough that I didn't even want to put it in the fridge. Awful food, awful people, don't waste your time or money.
  • JL
    Jim Lewis
    Jul 25, 2025
    1.0
    This place is terrible! The tracker isn't working and no one will answer the phone! No customer service here! Go somewhere else where your money matters because it is not here. Been over an hour no pizza and nobody will answer the phone. Can't wait to get the generic computer generated response.
  • AA
    Alisha Austin-Betenson
    Jun 26, 2025
    1.0
    After standing around while 5 employees looked for our order which they said they didn’t have, we received overcooked pizza. The thin crust was so dry it was inedible. There was one older adult employee that actually looked for the missing order and found it in about 20 seconds because he actually LOOKED for it.

Frequently Asked Questions About Domino's Pizza

What are Domino's Pizza's delivery and takeout hours in Stephens City?

Domino's Pizza in Stephens City is open for delivery and takeout from 10:30 AM to midnight Sunday through Thursday, and until 1 AM on Friday and Saturday.

Where is Domino's Pizza located in Stephens City?

It is located at 220 Elizabeth Dr, Stephens City, VA 22655.