Domino's Pizza

3.6
191 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food RestaurantDomino's Pizza
Looking for great pizza in Stephens City? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 220 Elizabeth Dr .

Location

Domino's Pizza
220 Elizabeth Dr, Stephens City, VA
22655, United States

Hours

Reviews

3.6
191 reviews
5 stars
103
4 stars
17
3 stars
12
2 stars
7
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including unresponsive staff and dismissive attitudes.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.

Food Quality

Feedback on food quality was mixed, with some praising the pizza while others complained about overcooked or poorly prepared items.

Delivery Issues

Several customers experienced significant delays in delivery times, with some orders taking over an hour or being canceled without notice.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and good food, indicating that experiences can vary.
  • KF
    Kris F.
    Dec 14, 2025
    1.0
    Ordered 4 pizzas via the Domino’s app on 12/13/2025 at 5:37 PM (Order #665) and waited to leave until the Pizza Tracker said “Complete.” The store is about 10 minutes away. When I arrived at Domino’s #4393, 220 Elizabeth Dr, I was told my order hadn’t even been put in the oven yet and I’d need to wait another 20 minutes. When I questioned why the app said complete, the response was: “That’s the app and this is reality.” That’s dismissive, unprofessional, and unacceptable. Don’t show orders as complete if they aren’t, and don’t blame customers for trusting your app. Very disappointed in both the misleading tracker and the customer service.
  • NN
    Nitasha
    Dec 12, 2025
    1.0
    Worst pizza. I mentioned mushrooms , pineapple , onions and other veggies, but it only had greenpepers which i did not even ask for. Not even toasted well. Will never get a domino's pizza again.
  • DM
    Deb Mc
    Nov 28, 2025
    5.0
    Always have a great experience, costomer service excellent. Delivery is awesome, food hot and delicious. Thank you and keep up the great work
  • AS
    All About Good Service
    Oct 18, 2025
    1.0
    Attitudes. And, they do not answer the phone to take orders
  • EN
    Eric Nagi
    Aug 2, 2025
    1.0
    Stay far away. Ordered on the app, single pizza and some garlic knots, order stalls at the "prep" phase in the app for an hour. I call multiple times, no answer. I try to contact someone through the app, you can't. AI assistant asks you literally dozens of questions and opens a case for you. Meanwhile, I'm starving and now need to get food, and also physically drive to the store to get a refund for my order. They offered no apology or explanation, said that the driver just left with my order a few minutes ago. I did not believe him and even if it did, the food would probably be covered in ants or stolen by the time I got back. I literally called the store in front of them while I was waiting for someone to talk to me and it rang. It was ringing the whole time I was there. No one even looked at the phone. As I left I said he should pick up the phone, and with no care at all he said "little busy". Literally just picking up the phone and saying the order is taking a long time because they were slammed would have saved all this trouble. The food was at my door when I got back, cold. It was also awful, so I'm glad I stopped and got something else on the way home because it was bad enough that I didn't even want to put it in the fridge. Awful food, awful people, don't waste your time or money.

Frequently Asked Questions About Domino's Pizza

What are Domino's Pizza's delivery and takeout hours in Stephens City?

Domino's Pizza in Stephens City is open for delivery and takeout from 10:30 AM to midnight Sunday through Thursday, and until 1 AM on Friday and Saturday.

Where is Domino's Pizza located in Stephens City?

It is located at 220 Elizabeth Dr, Stephens City, VA 22655.