At Wendy’s in Staunton, VA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Staunton, VA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Customer service is inconsistent, with many reports of rude staff and poor management.
Cleanliness
Multiple reviews highlight dirty dining areas, bathrooms, and unsanitary conditions.
Food Quality
Food is often reported as cold, stale, or incorrect, with several complaints about missing items.
Staff Attitude
Staff behavior varies widely, with some customers praising friendly employees while others report unprofessionalism.
Management Issues
Frequent mentions of poor management practices and lack of leadership contributing to overall dissatisfaction.
BC
Bill Caso
Nov 17, 2025
1.0
Worst Wendy's I've ever been to, don't even bother. I don't know how you could screw up a fast food burger but it's possible I guess.
WW
William
Oct 16, 2025
5.0
This Wendy’s is awesome! I just went in to charge my phone and computer, and I was greeted by an employee warmly and offered a cup of water. Thank you so much!
VS
Vicki Sibley
Oct 12, 2025
5.0
Went here today for lunch. The young man at the counter who took our order was the most excellent team member I have ever encountered at a Wendy’s. He was kind, polite, helpful and had the biggest smile. Give this man a raise!!
EJ
Ezra James
Oct 11, 2025
1.0
This store is a disaster needs new management
BH
Brandon Hostetter
Oct 2, 2025
1.0
If you’re looking to go somewhere and order and everything be out of stock and this is the store for you to go to both Wendy’s and this area suck!!!!!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Staunton, VA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Staunton, VA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (540) 885-5250.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 102 Crossing Wendy’s serve breakfast?
Yes, this Wendy’s location in Staunton, VA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's located at 102 Crossing Way in Staunton, VA currently open?
Yes! This Wendy's location is open and committed to serving quality food every day.
What are the drive-through hours for Wendy's at 102 Crossing Way?
The drive-through is open daily from 9:00 AM to 1:00 AM.
Does this Wendy's location serve breakfast?
Yes, breakfast is served here. You can order breakfast combos, sandwiches, coffee, and sides via the app or website.
How can I place an order from Wendy's 102 Crossing Way?
You can order online via the Wendy's app or at order.wendys.com and select this location for pickup or delivery.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How do I contact Wendy's at 102 Crossing Way for questions or feedback?
Call (540) 885-5250 to reach this location directly, or contact Customer Care via the Wendy's website or call 888-624-8140.
Where can I find menu prices and nutritional information for Wendy's?
Menu prices and nutrition details are available on the Wendy's website, mobile app, and in-restaurant nutrition posters.
Are there other fast food restaurants near Wendy's at 102 Crossing Way?
Yes, nearby fast food options include Jersey Mike's Subs, Chipotle Mexican Grill, Bojangles', Chick-fil-A, Cookout, McDonald's, and Taco Bell.
What nearby hotels can customers use when visiting Wendy's at 102 Crossing Way?
Nearby hotels include Fairfield Inn & Suites by Marriott Staunton, Tru by Hilton Staunton, and Comfort Inn and Suites, providing convenient accommodations.
Are there any nearby stores or amenities that customers might visit before or after Wendy's?
Yes, customers can visit nearby stores like AT&T Store, 7-Eleven, ALDI supermarkets, Mattress Warehouse, True Value hardware, and coffee shops such as Starbucks.