Location.com logo
Brand Certified

Wendy's

2.9
(276 reviews)

Business Details

102 Crossing Way, Staunton, VA
24401, United States
(540) 885-5250
https://locations.wendys.com/

About

Fast Food RestaurantWendy's
At Wendy’s in Staunton, VA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Staunton, VA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
102 Crossing Way, Staunton, VA
24401, United States

Hours

Reviews

2.9
276 reviews
5 stars
85
4 stars
39
3 stars
19
2 stars
17
1 star
116

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold or improperly prepared food, including cold fries and incorrect orders.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty dining areas and bathrooms.

Management Concerns

Reviews indicated a lack of effective management, with complaints about staff behavior and overall restaurant organization.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendly service and noted good food on occasion.
  • AM
    Alieena Mancini
    Feb 11, 2026
    2.0
    Made an online order tonight went to pick it up. My fries were cold and nasty. Then I order baconator fries, which looks like it was just thrown together fries dont look done and were cold.
  • DB
    Denny Barber
    Feb 9, 2026
    1.0
    Chili had little to no meat -- all beans. Might as well have been vegetarian. Not the chili I recall from past. Facility was clean.
  • RM
    Rob Myers
    Feb 4, 2026
    1.0
    Completely messed up my order, lost my app reward, no receipt, didn't offer any sauces dude literally had zero cares in the world, cold fries, gross sandwich and sweet tea, said my frosty pass expired but they didn't even have a new one available yet and smelled like straight up pits. I miss the old Wendy's :(
  • JH
    Jamie Brown Hartman
    Jan 31, 2026
    2.0
    Charged $2.59 for a cup of ice water. Employee at window said that was the cost. Receipt showed soda water. Didn't feel like arguing. Could use training. Manager feel free to contact me. Chili and burger were good. Nuggets were cold
  • LD
    Logan Derenzo
    Jan 22, 2026
    3.0
    I didn't go in, but honestly it was a lot longer of a wait than I expected for fast food. And most of the food was slightly cold when I did get it.

Frequently Asked Questions About Wendy's

Is the Wendy's located at 102 Crossing Way in Staunton, VA currently open?

Yes! This Wendy's location is open and committed to serving quality food every day.

What are the drive-through hours for Wendy's at 102 Crossing Way?

The drive-through is open daily from 9:00 AM to 1:00 AM.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: