Tropical Smoothie Cafe

4.1
195 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
729 Richmond Avenue, Staunton, VA
24401, United States

Hours

Reviews

4.1
195 reviews
5 stars
127
4 stars
21
3 stars
10
2 stars
19
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting employees like Karlee, Ayla, and Gia for their exceptional service.

Food Quality

While some customers enjoyed the smoothies and food, there were numerous complaints about incorrect orders, cold food, and inconsistent quality.

Cleanliness

The location was often noted for being clean and welcoming, contributing positively to the overall dining experience.

Order Accuracy

Several reviews indicated issues with order accuracy, including missing items and incorrect food preparation, leading to customer frustration.

Service Speed

Customers frequently reported long wait times for their orders, especially during busy hours, which detracted from their experience.
  • DC
    Destyn Coleman
    3 days ago
    5.0
    This was my first time coming to this Tropical Smoothie. I had a great experience thanks to Karlee and Bristol! They were both super friendly, welcoming, and efficient. They made sure my order was correct and prepared quickly, all while keeping a positive attitude and great customer service. You can tell they really care about their jobs and the customers. Their energy made the visit even better, and I’ll definitely be coming back.
  • AC
    Ashley Cooper
    5 days ago
    5.0
    I was in here on Monday evening and was in a hurry. The young lady that helped me ( Ayla )was very helpful she must have noticed that I needed to get in and out. She was quick with my order and got me on my way. The store was very clean and felt very welcoming.
  • AP
    Abby Patterson
    5 days ago
    5.0
    I absolutely love this Tropical Smoothie location — it’s consistently so good every single time I come in. The smoothies are always fresh, perfectly made, and the store itself is clean and welcoming. The staff really makes the experience even better, especially Ayla. She was incredibly friendly, welcoming, and made the visit feel extra positive. You can tell they care about great service here. This place never disappoints and is easily one of my favorite spots!
  • JJ
    Jamil
    5 days ago
    5.0
    First time here and I had the BEST customer service I’ve experienced, thanks to Ayla. She was the best and she helped me out so much. The food was also great and I definitely recommend it to anyone who is looking for a healthier alternative for “fast” food
  • AW
    Aayden Williams
    5 days ago
    5.0
    I was at tropical smoothie yesterday and I was amazed on how Ayla(employee) made me feel welcomed after handling a whole basketball team meal with efficiency. She did wasn’t afraid to suggest smoothies for me when I was stuck between options. Great job overall. Very clean store!!

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe in Staunton accept reservations?

No, Tropical Smoothie Cafe in Staunton does not accept reservations.

What are the dine-in hours at Tropical Smoothie Cafe in Staunton?

Dine-in hours are Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 9:00 AM to 9:00 PM.