Taco Bell

3.4
880 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 854 Statler Blvd in Staunton. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
854 Statler Blvd, Staunton, VA
24401, United States

Hours

Reviews

3.4
880 reviews
5 stars
304
4 stars
178
3 stars
135
2 stars
78
1 star
185

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with some staff being friendly and helpful, while others are reported as rude and dismissive.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and poor food quality, leading to frustration and disappointment.

Cleanliness

Numerous reviews highlighted the dirty conditions of the restaurant, including unclean tables and floors, which detracted from the overall dining experience.

Speed of Service

Customers frequently reported long wait times, both in the drive-thru and inside the restaurant, contributing to a negative perception of the location.

Food Quality

While some reviews praised the food as hot and delicious, many others criticized it for being poorly prepared or not meeting expectations.
  • GG
    Gabrielle
    3 days ago
    1.0
    Me and my boyrfriend went to the drive through, the girl at the speaker was rude, really weird, and literally IGNORED some of our order and when we tried to correct her she ignored us again and tried to move on to the next part of our order. We were like what ever she got most of our order so its fine. But then when we got our food they completely messed up my drink and they forgot my fork (the food i got is supposed to come with a fork and is too messy to eat with hands, especially in the car) so my boyfriend went in to try to get them to fix it and they didnt even acknowledge he was there, even though he was standing right in front of them, so he just left. Just to clarify at no point were we rude to them, my boyfriend was very polite (more polite than i wouldve been thats for sure) and i kept my mouth shut cause i knew if i said anything it wasnt gonna be nice. This place needs to train their employees better or something cause theyre rude, bad at their jobs and honestly some of them just act plain weird.
  • KM
    Katie Malone
    Nov 7, 2025
    1.0
    Bunch of teens were working, barely making it through orders from who knows when. We had a mobile order and the kid just kept saying “we got you” every time someone gave him a name(and then nothing happened). He took his buddy’s order no problem, but couldn’t be bothered to check on anyone else’s order. We waited 20+ minutes and ended up canceling our order because my husband was going to be late for work.
  • SS
    saraskneecaps
    Oct 25, 2025
    5.0
    Whole staff was so amazing, food was so hot! The food was the best Taco Bell I’ve ever had and on top of that a specific special lady named Renee was absolute sunshine! Made our day so so amazing. We were upset about the app not working well and disappointed we had to walk in, but so glad we did. Hope she gets every raise she can get
  • AZ
    Antonella Tiny Tony ZP
    Oct 24, 2025
    5.0
    The service was fast, the staff is super nice and friendly. Honestly the crew here on 10/24 are all amazing workers and they are the nicest team Ive encountered at this taco bell. Thank you for the amazing customer service!!
  • MR
    Marilyn Rodriguez
    Oct 9, 2025
    1.0
    Usually I make the most of a bad situation when I'm able to be cause I have 8+ years in customer service management, but the manager and experience from my visit wasn't too great AT ALL. I totally get everything was hectic and the team was hustling, but the manager seemed to be beyond frustrated at a customer that came through the drive through and very vocal about it. The older lady from said interaction and two other individuals besides myself we're waiting right in front of the register. I wasn't eating here, I was picking up a doordash, but I was in the restaurant for well over 5 minutes with 4 people making eye contact with me and didn't acknowledge. I had to walk up and flag the manager down and then he said I only have DoorDash's for x, y and z and places them on the counter hard. I still needed a cup though for the order and had to flag him again. Again, he's talking about the interaction where all the lobby can hear. I totally understand a busy night with every customer needing "something" else, but when you don't care about the customers view on your store then there are more issues than just a busy night.

Frequently Asked Questions About Taco Bell

What are the drive-through hours for Taco Bell at 854 Statler Blvd, Staunton?

The Taco Bell drive-through is open from 9:00 AM to 1:00 AM from Monday to Thursday and Sunday, and from 9:00 AM to 2:00 AM on Fridays and Saturdays.

What payment options are accepted at this Taco Bell location?

This Taco Bell accepts American Express, Cash, Discover, Mastercard, and Visa as payment methods.