Taco Bell

3.4
892 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 854 Statler Blvd in Staunton. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
854 Statler Blvd, Staunton, VA
24401, United States

Hours

Reviews

3.4
892 reviews
5 stars
305
4 stars
179
3 stars
137
2 stars
80
1 star
191

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, slow service, and frequent order mistakes.

Food Quality

Customers reported inconsistent food quality, with many mentioning incorrect orders, missing items, and unsatisfactory preparation.

Cleanliness

The restaurant was frequently described as dirty, with complaints about unclean tables and unsanitary conditions.

Availability

Many customers noted that the location often runs out of menu items, including popular items like Baja Blast and ground beef.

Mixed Experiences

While some customers praised specific staff members and had positive experiences, the overall sentiment leaned heavily towards dissatisfaction.
  • TS
    Taysha Simmons
    4 days ago
    2.0
    Went through the drive-thru and placed a $32 plus order for 3 people. Got it home and out of the 3 orders, only 1 was correct. We ordered a crunchwrap combo, this was correct. Next order was for the 3 soft tacos combo, this one was incorrect. There were NO soft tacos. We received 1 Doritos loco taco and 1 cheesy roll-up and no third item. The last order was for the Discovery Luxe Box, there was NO Chalupa Supreme and beef dipping burritos instead of the chicken. Very disappointed with this order. Not surprised though because this location has a reputation for getting everything wrong!
  • MO
    Megan Owen
    Dec 23, 2025
    1.0
    Every time I go here, the fryer is shut down 90 minutes to two hours before closing, so there are no potatoes or fried items available. This didn’t used to be the case, but over the past six months it’s happened consistently, which is very disappointing. On multiple occasions, the sign and lights are turned off as if they’re closed, yet if you drive through, you’re told they’re open but only doing the bare minimum. I’m not sure if there has been a change in management or staffing, but the experience has gone downhill. Unfortunately, this is no longer my go-to place. If you go before 8 pm it’s gold but after that do not bother just go up the street to Wawa. RIPY my late night Taco Bell
  • AB
    Amy Brinkley
    Dec 19, 2025
    1.0
    Absolutely worst customer service...employees unfriendly and cared nothing about customer service...very slow and uncaring about customer
  • AD
    Abby Driscoll
    Dec 5, 2025
    1.0
    Placed an online order for in-store pickup. when we arrived and the lobby was locked, we called the store and a young man informed us that the lobby was closed due to weather, but we could come through the drive thru to pick up mobile orders. We checked and saw that the payment had gone through and the money had been taken from the bank account. When we pulled up to the speaker, not even 2 minutes following aforementioned phone call, a woman on the other end of the speaker told us that the entire store was closed and she had no way of getting us a refund for the food they could not provide, and when we explained that we had just called and been told to come through the drive-thru, she refused to answer and would not provide any more information. This location lacks staff training and helpfulness, is technologically inept, and has had issues with multiple previous orders.
  • JB
    Joe Bigos
    Nov 29, 2025
    1.0
    This is hands down the worst Taco Bell I have ever been to. I tried to order in drive thru and they told me they werent taking any orders because they were too busy. There was one car in drive thru. I went inside and they were even reluctant to take my order there and told me they had a lot of mobile orders and only 3 people on the line. Uh... what?? This place was disgustingly dirty on top of it. Do not go here!

Frequently Asked Questions About Taco Bell

What are the drive-through hours for Taco Bell at 854 Statler Blvd, Staunton?

The Taco Bell drive-through is open from 9:00 AM to 1:00 AM from Monday to Thursday and Sunday, and from 9:00 AM to 2:00 AM on Fridays and Saturdays.

What payment options are accepted at this Taco Bell location?

This Taco Bell accepts American Express, Cash, Discover, Mastercard, and Visa as payment methods.