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Taco Bell

3.4
(906 reviews)

Business Details

854 Statler Blvd, Staunton, VA
24401, United States
(540) 886-5496

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 854 Statler Blvd in Staunton. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
854 Statler Blvd, Staunton, VA
24401, United States

Hours

Reviews

3.4
906 reviews
5 stars
309
4 stars
180
3 stars
137
2 stars
82
1 star
198

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of employees ignoring or being dismissive towards customers.

Order Accuracy

A significant number of reviews highlighted issues with incorrect orders and missing items, leading to frustration among customers.

Cleanliness

Multiple reviews mentioned unsanitary conditions, including dirty tables and floors, contributing to a negative dining experience.

Service Speed

Customers frequently complained about long wait times, both in the drive-thru and inside the restaurant, with some stating it took over 30 minutes to receive their orders.

Food Quality

Several reviews noted that food was often served cold or poorly prepared, with complaints about missing ingredients and overall dissatisfaction with the meals.
  • BM
    Bianca Moten
    Feb 11, 2026
    5.0
    The people that work at this location are consistently so nice and considerate. I go late at night a lot and if they're missing ingredients, they do an excellent job with substitutions or alternatives. 💚
  • AP
    Autumn Price
    Feb 11, 2026
    1.0
    Placed an online order, went to pick it up and sat in the drive thru for over 30 MINUTES and STILL DIDNT get my food. This is by far the SLOWEST and most incompetent Taco Bell I have ever visited! I will NEVER return to this location, and I will be telling everyone that I know to NEVER spend any money there either.
  • MW
    matt wells
    Feb 5, 2026
    1.0
    In front of the door sheet of ice. 7 district managers and a gm watched as we gingerly walked across. Young lady behind the counter ran past all the bosses to attempt to help. They didnt even get up. The young lady ran all the way to the back and got ice melt carried it back thru the kitchen and sprinkled it on the ice. This kind young lady Renea was amazing. Maybe all you high and mighty bosses can take some guidance from your employee and learn how customer service is supposed to be.
  • BB
    Balser Backwoodflies
    Feb 2, 2026
    2.0
    Dear Taco Bell Team, I’m writing to let you know that I’ve now completed roughly one mile of driving around your establishment after receiving an order that was missing my nacho fries, napkins, and a fork. I understand mistakes happen, but these are pretty basic items—especially when the order includes food that requires utensils. Having to circle back (and around) to correct something that should have been checked before handing over the order is frustrating and unnecessary. I’d appreciate a bit more attention to order accuracy going forward. It would save customers time, fuel, and a fair amount of irritation. Thank you for taking the time to read this. Sincerely,A hungry (and now well-traveled) customer
  • FC
    Food Critic
    Jan 29, 2026
    1.0
    This is the absolute worst location. A few months ago this place was great, whoever is in charge now needs to be fired. All the current workers need to be fired. The food is cold, it's never correct, and the employees take from your order. My husband waited at the counter for nearly 10 minutes to pick up a mobile order. All the employees just stared at him. Not one acknowledged him. So he decided to go to the drive thru. They informed us we needed to go in to pick it up. After my husband said he had been inside and waited for 10 minutes the girl in the drive thru scoffed, laughed, and in a sarcastic tone said "okayyyyy". He went back inside only to hear the them bad mouthing him. Extremely unprofessional and extremely rude. I went in with him after they started talking crap about him. What I saw? Filth. No hairnets, many weren't wearing gloves, the girl talking bad went and hid in the back, and a boy not in uniform rubbing the front of his pants and groin area before he started digging through tacos shells and tortillas bare handed. Zero work ethic. And as a tip for anyone in the service industry, it might be fun to talk crap about people, until you do it to the wrong person. I will never come back here until all of the employees have been replaced by people who actually want to work. It's sad as this used to be one of my goto's for a late night pick me up.

Frequently Asked Questions About Taco Bell

What are the drive-through hours for Taco Bell at 854 Statler Blvd, Staunton?

The Taco Bell drive-through is open from 9:00 AM to 1:00 AM from Monday to Thursday and Sunday, and from 9:00 AM to 2:00 AM on Fridays and Saturdays.

What payment options are accepted at this Taco Bell location?

This Taco Bell accepts American Express, Cash, Discover, Mastercard, and Visa as payment methods.

Brand Certified Facts from Taco Bell

This information is certified by Taco Bell and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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