Pizza Hut

3.5
371 reviews
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Business Details

729C Richmond Ave., Staunton, VA
24401, United States
(540) 887-9860
https://locations.pizzahut.com/va/staunton/729c-richmond-ave
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About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 729C Richmond Ave. in Staunton, VA. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Cash onlyNot available

Location

Pizza Hut
729C Richmond Ave., Staunton, VA
24401, United States

Hours

Reviews

3.5
371 reviews
5 stars
160
4 stars
58
3 stars
43
2 stars
27
1 star
83

What are people saying?

AI-generated from recent customer reviews

Order Issues

Many customers experienced problems with incorrect orders, missing items, and difficulty reaching the store for resolution.

Food Quality

There were numerous complaints about the food being undercooked, poorly prepared, or not meeting expectations.

Customer Service

Customers reported poor customer service, including unresponsive staff, rude management, and lack of assistance with issues.

Delivery Problems

Several reviews highlighted issues with the delivery process, including delays, cancellations, and lack of communication.

Cleanliness

Customers noted that the restaurant appeared dirty and in need of better maintenance.
  • AB
    A Briggs
    Oct 12, 2025
    5.0
    Received a delivery. Pizza was quick to arrive and delicious!
  • SG
    Sylvia Godfrey
    Oct 11, 2025
    3.0
    (Edited to add: I was eventually issued a refund for my order.) This store really seems to have a consistency issue. I've bought the same order twice. First time, pizza was cooked perfectly and the wings were generously sauced. Today, the pizza dough seemed completely different and was undercooked, the wings barely had any sauce, and the pizza sauce was incredibly acidic. Only thing in my order that was perfect was the cheese sticks. I'm not one to normally complain, but for $55...I was really just expecting to at least receive the same level of quality and flavor that my previous order had. I actually feel ripped off this time. They also aren't transparent that their delivery system is through DoorDash, and that was another debacle in itself. At the end of it all, my night was honestly ruined and I don't know if I'd order from this location again. Wish I could get my money back.
  • RS
    Ronald Smith
    Sep 30, 2025
    4.0
    Just called in an order for pickup. Pizza was good along with the bread sticks. Looks like the place could use a good cleaning. Also, employees dont dress like they use to for sure, very sloppy!!!
  • ST
    Shannon Thomas
    Sep 26, 2025
    1.0
    Ordered online, pizza was delivered in a timely fashion but the order was wrong. Cannot get anyone to answer the phone regarding the order.
  • SN
    S N21
    Sep 25, 2025
    5.0
    The woman up front named Serena was so kind when checking me out and everything came out great! Thank you so much! :)
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Frequently Asked Questions About Pizza Hut

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