McDonald's

3.7
1770 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
130 Lee Jackson Hwy, Staunton, VA
24401, United States

Hours

Reviews

3.7
1,770 reviews
5 stars
663
4 stars
451
3 stars
313
2 stars
120
1 star
223

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned cold or poorly prepared food, with specific complaints about overcooked fries and incorrect items.

Cleanliness

Several customers noted dirty dining areas and restrooms, indicating a lack of proper maintenance.

Staff Attitude

Multiple reviews highlighted unfriendly or unprofessional behavior from staff, including managers.
  • SW
    spencer wedow
    Jan 5, 2026
    1.0
    1/5/26 I ordered three double cheeseburgers and one small fry. It took them 23 minutes to get it to me.
  • NN
    Nathaniel
    Jan 5, 2026
    4.0
    It was super smooth and our food was cleanly put together and was very tasteful with nothing too much.
  • SS
    Smilee Smiles
    Jan 4, 2026
    5.0
    Service was speedy and staff were friendly, good music. Food was McDonald's standard now, so not the best, but it was OK for a quick bite.
  • CM
    Chadd McClintic
    Nov 23, 2025
    1.0
    I ordered a chips ahoy mcflurry. Lady that took my card said mcflurry. Didn't give me a receipt then the person handed me a smores frappe and refused to refund my card. Ill never be back at this location. I dont even drink coffee.
  • AB
    Alexandria Bergeron
    Nov 23, 2025
    3.0
    Every time u have DDasg go there- I don’t get straws- and have fries are stale or cold- and burgers are thrown together like a toddler made them…. Today my daughter’s happy meal of nuggets came and the nugget box had someone’s half eaten stack of cookies and no nuggets….. I will drive all the way to Greenville if I want decent food!

Frequently Asked Questions About McDonald's

What are the regular dine-in hours for McDonald's at 130 Lee Jackson Hwy in Staunton, VA?

McDonald's is open Monday through Saturday from 5:00 AM to 11:00 PM, and on Sunday from 5:30 AM to 11:00 PM.

When is the drive-thru open at this McDonald's location?

The drive-thru operates from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 5:30 AM to 11:00 PM on Sunday.