McDonald's

3.7
1757 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
130 Lee Jackson Hwy, Staunton, VA
24401, United States

Hours

Reviews

3.7
1,757 reviews
5 stars
654
4 stars
449
3 stars
312
2 stars
121
1 star
221

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers feeling ignored or mistreated.

Order Accuracy

A significant number of customers reported incorrect orders, including missing items and wrong food.

Speed of Service

Many customers experienced long wait times, both in the drive-thru and inside the restaurant, leading to frustration.

Cleanliness

Several reviews mentioned dirty tables and restrooms, indicating a lack of proper maintenance.

Food Quality

Mixed feedback on food quality, with some customers enjoying their meals while others received cold or poorly prepared items.
  • CM
    Chadd McClintic
    1 day ago
    1.0
    I ordered a chips ahoy mcflurry. Lady that took my card said mcflurry. Didn't give me a receipt then the person handed me a smores frappe and refused to refund my card. Ill never be back at this location. I dont even drink coffee.
  • AB
    Alexandria Bergeron
    1 day ago
    3.0
    Every time u have DDasg go there- I don’t get straws- and have fries are stale or cold- and burgers are thrown together like a toddler made them…. Today my daughter’s happy meal of nuggets came and the nugget box had someone’s half eaten stack of cookies and no nuggets….. I will drive all the way to Greenville if I want decent food!
  • SC
    Sonja Corley
    2 days ago
    5.0
    if i could marry you i would. me and my son stop by when we can and we would like to say: i love you. truly. awesome possum delivery and execution. i WILL be marrying your manager. 😂 just kidding, im still married unfortunately. but this is excellent, keep it up.
  • ML
    Masked LLama
    Nov 16, 2025
    3.0
    You charged me over 2 dollars for a sweet tea. Thats uncouth. Not sure who sets the prices, but they are the reason for your poor rating. Staff was very friendly.
  • CW
    Courtney Weaver
    Nov 5, 2025
    1.0
    We always come here they always miss our food all the time and tonight we had to wait for our nuggets cause we missed 2 of them and it took them awhile and our food was cold and had to tell them to re due it they need to stop talking and stop being on their phones and do there job and it wasn’t even busy there

Frequently Asked Questions About McDonald's

What are the regular dine-in hours for McDonald's at 130 Lee Jackson Hwy in Staunton, VA?

McDonald's is open Monday through Saturday from 5:00 AM to 11:00 PM, and on Sunday from 5:30 AM to 11:00 PM.

When is the drive-thru open at this McDonald's location?

The drive-thru operates from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 5:30 AM to 11:00 PM on Sunday.