Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
800 reviews
5 stars
311
4 stars
156
3 stars
107
2 stars
58
1 star
168
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, often exceeding 20 minutes, leading to frustration and dissatisfaction.
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, including managers, contributing to a negative dining experience.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and poorly prepared food, indicating a lack of attention to detail.
Food Quality
While some customers enjoyed the food, there were consistent complaints about cold or poorly prepared items, affecting overall satisfaction.
Cleanliness
The cleanliness of the location received mixed reviews, with some noting it was clean while others reported unsanitary conditions.
- AFA Finley2 days ago5.0Clean, Kind, professional
- HCHunter CampbellDec 15, 20251.0My gravy was cold the biscuit was harder then rock
- APadam pattersonDec 7, 20251.0Would leave negative stars if possible "having two employees in there" is not an excuse for taking 35 minutes per vehicle and still not taking orders in that time. The location os right off the interstate where people are making long drives, if they cant manage to keep employees to keep people's commutes going they should close and let another restaurant open. Had to cancel my order after waiting 30 minutes. Pathetic.
- RMRuben MaldonadoDec 3, 20251.06-7 employees cant get their crap together people leaving for how long they take to serve you and give you your food.
- SCShannon ConnerNov 30, 20255.0Their food is always perfectly made and I have a very unusually made iced coffee, which they make perfectly, every day! The staff are absolutely the greatest to interact with!!
Frequently Asked Questions About McDonald's
What are the operating hours for this McDonald's location?
This McDonald's is open 24 hours a day, 7 days a week.
Does this McDonald's offer drive-thru service, and what are its hours?
Yes, this McDonald's has a drive-thru service that operates 24/7 every day of the week.
What delivery services are available at this McDonald's?
Delivery is available 24/7 every day through the McDonald's delivery service.
Which payment options are accepted at this McDonald's?
Accepted payment methods include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order food from McDonald's using a mobile app?
Yes, you can order using the McDonald's app available on both the Apple App Store and Google Play Store.
Where is this McDonald's located?
It is located at 3499 Lee Jackson Highway, Staunton, VA 24401, United States.
Are there nearby places of interest around this McDonald's?
Yes, nearby places include Love's Travel Stop, Naf Naf Grill, Chester's Chicken, and the Blue Ridge Mountains, Va.
How can nearby gas stations like Love's Travel Stop and Shell be useful to McDonald's customers?
Customers can refuel their vehicles at nearby gas stations such as Love's Travel Stop and Shell before or after grabbing a meal at McDonald's for a convenient stop.
What dining options are available nearby if someone wants alternatives to McDonald's?
Nearby alternatives include Naf Naf Grill for Middle Eastern cuisine, Chester's Chicken for fast food chicken, and Charleys Cheesesteaks & Wings for sandwiches and wings.
Are there any nearby attractions where customers can visit after dining at McDonald's?
After dining, customers might enjoy visiting the Blue Ridge Mountains, Va, which is a notable nearby mountain range and travel attraction.