Domino's Pizza

Reviews

• GT

  Gary Theiss

  Dec 15, 2025
  1.0
  Food is fine, but I placed an order 20 minutes ago for pickup, got to the store and they were just starting my order... They weren't even busy.
• SS

  Stormy Smith

  Nov 30, 2025
  1.0
  I don’t know what’s going on with Domino’s lately, but the food has been terrible. I went into the store and seen the crew and was like wow that’s a wild looking bunch…
• KS

  K. Sinclair

  Nov 30, 2025
  2.0
  Well, congratulations to this Domino's location for receiving my first ever Google review! Wish it was for better reasons though. My friend orders from this location pretty frequently for us, but that will soon change. Since she's too nice and won't write a bad review, I will because this is starting to get ridiculous, and they need to be held accountable. This location is simply a hit-or-miss, with a lot more misses, especially this month (November 2025). I'm not sure if it's because of new employees or what, but our orders are progressively getting worse. They are undercooking our pizzas to the point where each slice flops over, causing the toppings to slide off. Even if we ask for "well done," it literally makes no difference. The toppings distribution is atrocious. They don't know how to count when it comes to side items like bread bites. With our last few pizza orders, we could only stand to eat a slice or two. We threw the rest away because of how unappetizing the pizzas would look and taste. They used to nail our orders in the past, which is why we continued to come back after they heavily messed up the first time. However, this downward trend seems to be the new norm now considering the fact that this was the third incident this month! I'm honestly surprised how this location has 4.4 stars still. Don't let the relatively good rating fool you though. Based on our recent orders, they simply don't care about their food quality anymore. We never had any issues with their customer service (so kudos to that), but you're not going to Domino's for the employee/customer interaction. You're going for their food, and their food is simply not it. TLDR: This location lacks consistency and is going downhill. I suggest saving your money or start ordering from local pizza places in Staunton instead. There are way better options out there and unlike this location, those other pizza places actually care about the type of food they're pushing out. We are extremely disappointed and disgusted with this Domino's location.
• AG

  A G

  Nov 19, 2025
  2.0
  Charlotte needs to be replaced cause she can't fulfill order correctly or have their drivers follow instructions
• SW

  Sarrah Weems

  Oct 29, 2025
  5.0
  Just wanted to say that I/ we order from here all the time, same order, and our church members placed an order for us last week and it was unfortunately stolen from our house infront of our door, it was an order of a gift from our church members due to a recent major loss in our family, I lost my husband and my two young children lost their father, I called dominoes to see if perhaps the order wasn’t left because we were not home, but they said it was delivered, and we were victims of porch pirates. Dominos was kind enough to redo the pizzas and replace and redeliver what was stolen at no additional charge. The pizzas were hot, and so delicious. We get stuffed crust extra cheese pizzas and they are always so very good and the lava cakes are always yummy too. Never had a bad pizza or experience yet, and been ordering for two years from here. The only down side is online never works to place an order to get our discounts though. And that’s not on the location. Corporate or whomever runs their online ordering, needs to fix this issue as online ordering has never worked, we have tried and then we always end up having to call in as when you get to the online part of payment it never takes or works. So, online needs some attention to get this resolved so customers can redeem their coupons, because I will say I could have saved allot of money with orders if I’d been able to place the order online. Thanks

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