Brand Certified
Chipotle Mexican Grill
2.5(626 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
102 Crossing Way, Staunton, VA
24401, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(540) 324-2799
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/va/staunton/102-crossing-way?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=3814
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Staunton is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
2.5
626 reviews
5 stars
154
4 stars
55
3 stars
35
2 stars
60
1 star
322
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including cold, undercooked, or stale items, and inconsistent portion sizes.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, lack of assistance, and unresponsive management.
Cleanliness
The restaurant frequently received complaints about cleanliness, with dirty tables, overflowing trash, and unsanitary conditions noted by multiple customers.
Order Accuracy
Several customers experienced issues with incorrect orders, missing items, and inadequate portion sizes, leading to dissatisfaction.
- OHOlivia Heffernan4 days ago1.0Do NOT go here after 9pm. They will not have any food. This is a repeated pattern of behavior, despite the restaurant being open until 10pm. I love Chipotle, but this location needs serious managerial change, because there is not proper care made toward ensuring there is the right amount of food for customers each day/week. Often, if there is food, it is often bland - not seasoned properly. I will definitely think twice about returning to this location after my particularly awful, most regent experience there. The regular employees are so, so sweet, and completely blameless, but from a managerial perspective? Very, very poor. I do not care to elaborate, just a PSA to other Staunton residents.
- BWBrian WhistenFeb 22, 20261.0Found a hair in food and the tables seems to never get wiped down
- GHGretchen HelitzerFeb 1, 20265.0I personally was given a sufficient amount of queso. However, sadly my friend, Sophie, was given enough queso to feed a mouse.
- SBSophie BermanFeb 1, 20263.0Enjoyed my meal. Skimped on my queso and I left feeling pregnant and sick. Still needed more queso
- MNMark NeeleyFeb 1, 20261.0Nasty as hell. Very disappointed Take out Will never return to the Staunton location. Again NASTY VENUE it was dirty. Sunshine on the windows was foggy. Hadn't been cleaned, several dirty tables. The food served was not hot. Looked like it had been there for some time.
Frequently Asked Questions About Chipotle Mexican Grill
What are the opening hours of Chipotle Mexican Grill in Staunton?
Chipotle Mexican Grill in Staunton is open every day from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Staunton?
It is located at 102 Crossing Way, Augusta, Staunton, VA 24401, United States.
Does Chipotle Mexican Grill in Staunton offer online ordering?
Yes, you can order online through their website at https://order.chipotle.com/ or via the Chipotle app.
What type of food does Chipotle Mexican Grill serve?
Chipotle serves customizable Mexican food including burritos, bowls, quesadillas, tacos, and salads, using responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
How can I contact Chipotle Mexican Grill in Staunton?
You can contact them by phone at +1 540-324-2799 or email at VA.3814.Staunton@chipotle.com.
Is there a rewards program at Chipotle Staunton?
Yes, Chipotle offers a rewards program called Chipotle Rewards where you can get exclusive offers and earn free food.
Are there hotels nearby Chipotle in Staunton for visitors?
Yes, nearby hotels include Fairfield Inn & Suites by Marriott Staunton, Tru by Hilton Staunton, and Comfort Inn and Suites, convenient for visitors dining at Chipotle.
What other fast food options are near Chipotle Staunton?
Nearby fast food options include Jersey Mike's Subs, Wendy's, Waffle House, Cookout Staunton Va, Bojangles', Chick-fil-A, and McDonald's for a variety of choices.
Is there a convenience store near the Chipotle in Staunton?
Yes, there is a 7-Eleven convenience store nearby for quick shopping needs.
Are there any dining options near Chipotle besides Mexican cuisine?
Yes, options nearby include Waffle House for breakfast and brunch, Cracker Barrel Old Country Store for American Southern cuisine, and Starbucks for coffee and snacks.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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