Bojangles

4.2
1196 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
105 George Cochran Parkway, Staunton, VA
24401, United States

Hours

Reviews

4.2
1,196 reviews
5 stars
711
4 stars
249
3 stars
108
2 stars
47
1 star
81

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and poor service when addressing mistakes.

Food Quality

Feedback on food quality was mixed, with some praising the freshness and taste, while others complained about cold or stale items.

Service Experience

Customer service experiences varied widely, with some praising friendly staff and others noting rudeness or indifference.

AI Ordering System

The AI ordering system received significant criticism, with many customers expressing frustration over its effectiveness.
  • DH
    Dawn Hopkins
    Jan 3, 2026
    1.0
    My husband ordered dirty rice and before we paid for our food, we ask 2 different employees what kind of meat was in the dirty rice. The first employee didnt even know what I was asking so she got another employee and he said it was hamburger meat. I said as long as its not pork and you're sure its not pork,right?? Again he says no its not pork. My husband is Muslim so its very important that we make sure!! I found out that it IS in fact pork!!! I called the store back and all the manager said was he was sorry that happened. Come on now!!! If you as an employee dont know, then just say so or find someone who does!!! We obviously asked for a reason!!! Do better!! Ive never ate at a bojangles before and NEVER will again!!!! Highly disappointed and now my husband has to cleanse the foul meat from his body!!!
  • GB
    George Becker
    Jan 2, 2026
    2.0
    It's 50/50 whether your biscuit will or Cajun filet will be dry. It's 80/20 whether the fries will be stale or fresh and they're salty as hell in both scenarios.
  • SH
    Steve Hall
    Dec 14, 2025
    2.0
    Hated the AI ordering system with a broken screen and no chance to review the order. The window attendants were checked out and just stared at me when I asked if they could confirm the order. Walked away when I asked for condiments and just stared at me sitting there at the closed window. Not the bojangles experience I remember.
  • KK
    Kevin
    Dec 8, 2025
    2.0
    Terrible, rarely get the order right, they don’t put cream in the coffee but they put it in the side?!?
  • NG
    Nichole Gibson
    Nov 19, 2025
    1.0
    Ordered a combo of the 3 piece chicken with Cole slaw and dirty rice. I received chicken tenders and only dirty rice. I went back through to let them know and the manager Alicia was very rude about it. She told me it was the way I ordered it and i didn’t order correctly. I told her I specifically said the order number and it asked me what two sides i wanted. They remade it and I asked her if the dirty rice and Cole slaw was in the box and she said yes. I didn’t think to check it and when we got home we only had three pieces of chicken and dirty rice. There was no Cole slaw and no biscuit. Then the four piece tender we ordered only had three tenders. I understand mistakes happen but to tell me it’s my fault when y’all messed up is insane to me. Also, why are real people not taking orders so mistakes don’t happen.

Frequently Asked Questions About Bojangles

What types of meals does Bojangles serve throughout the day?

Bojangles serves breakfast, lunch, and dinner, including boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and Southern-style sides.

What are the operating hours of Bojangles in Staunton, VA?

Bojangles is open from 5:30 AM to 10:00 PM Monday through Thursday and Sunday, and from 5:30 AM to 11:00 PM on Friday and Saturday.