Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Many customers reported issues with incorrect orders and poor service when addressing mistakes.
Food Quality
Feedback on food quality was mixed, with some praising the freshness and taste, while others complained about cold or stale items.
Service Experience
Customer service experiences varied widely, with some praising friendly staff and others noting rudeness or indifference.
AI Ordering System
The AI ordering system received significant criticism, with many customers expressing frustration over its effectiveness.
DH
Dawn Hopkins
Jan 3, 2026
1.0
My husband ordered dirty rice and before we paid for our food, we ask 2 different employees what kind of meat was in the dirty rice. The first employee didnt even know what I was asking so she got another employee and he said it was hamburger meat. I said as long as its not pork and you're sure its not pork,right?? Again he says no its not pork. My husband is Muslim so its very important that we make sure!! I found out that it IS in fact pork!!! I called the store back and all the manager said was he was sorry that happened. Come on now!!! If you as an employee dont know, then just say so or find someone who does!!! We obviously asked for a reason!!! Do better!! Ive never ate at a bojangles before and NEVER will again!!!! Highly disappointed and now my husband has to cleanse the foul meat from his body!!!
GB
George Becker
Jan 2, 2026
2.0
It's 50/50 whether your biscuit will or Cajun filet will be dry. It's 80/20 whether the fries will be stale or fresh and they're salty as hell in both scenarios.
SH
Steve Hall
Dec 14, 2025
2.0
Hated the AI ordering system with a broken screen and no chance to review the order. The window attendants were checked out and just stared at me when I asked if they could confirm the order. Walked away when I asked for condiments and just stared at me sitting there at the closed window.
Not the bojangles experience I remember.
KK
Kevin
Dec 8, 2025
2.0
Terrible, rarely get the order right, they don’t put cream in the coffee but they put it in the side?!?
NG
Nichole Gibson
Nov 19, 2025
1.0
Ordered a combo of the 3 piece chicken with Cole slaw and dirty rice. I received chicken tenders and only dirty rice. I went back through to let them know and the manager Alicia was very rude about it. She told me it was the way I ordered it and i didn’t order correctly. I told her I specifically said the order number and it asked me what two sides i wanted. They remade it and I asked her if the dirty rice and Cole slaw was in the box and she said yes. I didn’t think to check it and when we got home we only had three pieces of chicken and dirty rice. There was no Cole slaw and no biscuit. Then the four piece tender we ordered only had three tenders. I understand mistakes happen but to tell me it’s my fault when y’all messed up is insane to me. Also, why are real people not taking orders so mistakes don’t happen.
What types of meals does Bojangles serve throughout the day?
Bojangles serves breakfast, lunch, and dinner, including boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and Southern-style sides.
What are the operating hours of Bojangles in Staunton, VA?
Bojangles is open from 5:30 AM to 10:00 PM Monday through Thursday and Sunday, and from 5:30 AM to 11:00 PM on Friday and Saturday.
Where is the Bojangles location in Staunton, VA?
The Bojangles location is at 105 George Cochran Parkway, Staunton, VA 24401.
Does Bojangles offer takeout and delivery services?
Yes, Bojangles offers takeout and delivery services for customer convenience.
What payment options are accepted at Bojangles?
Bojangles accepts cash, Mastercard, Visa, and travelers checks as payment methods.
Is there a mobile app available to order Bojangles meals?
Yes, you can order from Bojangles using their mobile app available on both Apple App Store and Google Play Store.
Does Bojangles provide catering services?
Yes, Bojangles offers catering services to accommodate family meals and events.
Are there any nearby fast food restaurants to Bojangles in Staunton?
Yes, nearby fast food options include Cookout Staunton Va, Chick-fil-A, McDonald's, Wendy's, and Chipotle Mexican Grill, providing a variety of choices for different tastes close to Bojangles.
What local grocery stores are near Bojangles for convenient shopping?
ALDI USA and ALDI supermarkets are located nearby, ideal for quick grocery and liquor store needs before or after visiting Bojangles.
Can customers combine a visit to Bojangles with nearby amenities like coffee shops or pharmacies?
Yes, Starbucks coffee shop and MedExpress Urgent Care are nearby, allowing customers to enjoy coffee or access medical services conveniently alongside a meal at Bojangles.