Arby's

3.2
299 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3541 Lee Jackson Hwy, Staunton, VA
24401, United States

Hours

Reviews

3.2
299 reviews
5 stars
91
4 stars
58
3 stars
50
2 stars
24
1 star
76

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted poor customer service, including slow service, incorrect orders, and unresponsive staff.

Food Quality

Mixed feedback on food quality; some customers enjoyed their meals while others reported cold or poorly prepared food.

Operational Problems

Frequent complaints about the restaurant being closed during posted hours and issues with menu availability.

Cleanliness

Some customers noted cleanliness in the dining area, but others reported unsanitary conditions and lack of supplies.

Staff Attitude

Several reviews mentioned unfriendly or unprofessional behavior from staff, impacting the overall customer experience.
  • AG
    annoying glaceon
    Oct 28, 2025
    1.0
    permanently closed and removed from truck stop
  • JH
    Joe Hanlon
    Aug 22, 2025
    1.0
    Arby’s advertises BOGO sandwiches on the app. This location never honors the online coupons. The app says to call the restaurant. Called 2x and it rang for 10 mins each time. Don’t go to this location, it stinks!
  • TT
    Tracy Tracy
    Aug 19, 2025
    1.0
    This place was closed August 2025
  • BB
    Bea Bear
    Aug 15, 2025
    1.0
    Shitty customer service, to much talking not enough working.
  • FA
    FilAm Fam Adventures
    Aug 3, 2025
    5.0
    Good food and service!