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Arby's

3.2
(299 reviews)
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Business Details

3541 Lee Jackson Hwy, Staunton, VA
24401, United States
(540) 324-0717
http://www.arbys.com/locations/us/va/staunton/3541-lee-jackson-hwy/store-7105
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3541 Lee Jackson Hwy, Staunton, VA
24401, United States

Hours

Reviews

3.2
299 reviews
5 stars
91
4 stars
58
3 stars
50
2 stars
24
1 star
76

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted poor customer service, including slow service, incorrect orders, and unresponsive staff.

Food Quality

Mixed feedback on food quality; some customers enjoyed their meals while others reported cold or poorly prepared food.

Operational Problems

Frequent complaints about the restaurant being closed during posted hours and issues with menu availability.

Cleanliness

Some customers noted cleanliness in the dining area, but others reported unsanitary conditions and lack of supplies.

Staff Attitude

Several reviews mentioned unfriendly or unprofessional behavior from staff, impacting the overall customer experience.
  • AG
    annoying glaceon
    Oct 28, 2025
    1.0
    permanently closed and removed from truck stop
  • JH
    James Hough
    Nov 19, 2016
    1.0
    Ordered a gyro and it came in a burrito shell instead of pita bread! All the condiments were empty... I let the cashier know and she did nothing to fix it. This used to be run decent but this is the second time I've had bad service here. Not stopping here again.
  • CL
    Chris Lenga
    Jan 29, 2016
    4.0
    Pretty typical for an arbys with the exception of speed. They were quick to give me the order with decent accuracy. I was quite pleased as many times at other arbys I find you are waiting sometimes 4-7 minutes for your order.
  • JW
    joseph walker
    Jul 9, 2015
    4.0
    Always great
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Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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