Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Feedback on food quality was mixed, with some praising freshness while others complained about undercooked or cold items.
Cleanliness
Some reviews highlighted the cleanliness of the restaurant, while others noted unsanitary conditions and issues with food handling.
Customer Experience
Many customers expressed dissatisfaction with the overall customer experience, citing unwelcoming staff and lack of courtesy.
BL
Brandon LaPointe
Feb 5, 2026
1.0
They made me wait for 80 minutes for my order, and STILL GOT IT WRONG.
PE
Princess Eze
Jan 13, 2026
1.0
They served me undercooked chicken, which was disappointing, disturbing, and gross
JC
Jesse Chohamin
Jan 11, 2026
2.0
After placing a mobile order, I went through the drive-thru to pick it up. The employee was unwelcoming, did not greet me at the speaker or window, and told me to pull forward and wait.
When my food was brought out, it was the wrong order. I went inside to have it corrected, while several employees saw me at the counter and did not acknowledge me. When I was finally helped, I was directed back to the same employee, who appeared frustrated by the mistake and responded rudely before getting and handing me my order.
Even then, my order was still missing items. At that point, I chose not to return again.
While the food is usually fine, this experience felt unwelcoming and poorly handled from start to finish. The lack of courtesy and repeated order issues are not what I would expect from Wendy’s or even a fast-food restaurant.
MM
Mary Ann Martin
Dec 23, 2025
5.0
The food was great! Enjoyed the trip!!
MT
Margaret Thomasson
Dec 18, 2025
1.0
Go on a random Thursday and you can be surprised by almost losing teeth on twice fried French fries that are burnt and hard as rocks. Best part is you get to wait for 20 minutes at the drive through to be served those delicacies.
What are the drive-through hours at Wendy's on Garrisonville Road in Stafford, VA?
The drive-through at this Wendy's location is open daily from 6:30 AM to 2:00 AM.
Does this Wendy's location serve breakfast?
Yes, breakfast is served daily. You can order breakfast combos, sandwiches, coffee, and sides via the app or website.
How can I order food from Wendy's on Garrisonville Road?
You can order online through the Wendy's app or their website at order.wendys.com. The app link is also available for quick access.
Is delivery available from this Wendy's location?
Delivery availability depends on your address. Check through the Wendy's app or order.wendys.com by entering your delivery address to see if delivery is available near you.
What payment options does this Wendy's accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I contact the Wendy's at 145 Garrisonville Road for questions or feedback?
You can call the location directly at (540) 659-0016 or reach the Customer Care team via the Contact page online or call 888-624-8140.
Are there nearby attractions or places customers can visit before or after dining at Wendy's?
Nearby, you can visit Stress Free Therapeutic Massage and Life Wellness Center for relaxation, or enjoy dining at Pancho Villa Mexican Restaurant. Also, the Little Hall at Quantico Marine Corps Base offers concerts and arts entertainment.
How can nearby places like Super 8 by Wyndham Stafford benefit Wendy's customers?
Customers visiting the Super 8 by Wyndham Stafford hotel can conveniently dine at Wendy's nearby for a quick meal during their stay.
Are there other services near Wendy's that complement a visit to the restaurant?
Yes, there are several services nearby including spas like The AhEsthetics Studio and beauty salons such as GraceFull Lashes and Beauty, perfect for combining a meal with pampering.
Does Wendy's offer nutritional and allergen information for their menu items?
Yes, nutrition and allergen details are available on the Wendy's website, the mobile app, and in-restaurant through posters. Crew members can assist you in finding this information.
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