Wendy's

3.5
1504 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
145 Garrisonville Road, Stafford, VA
22554, United States

Hours

Reviews

3.5
1,504 reviews
5 stars
503
4 stars
349
3 stars
278
2 stars
127
1 star
247

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff and long wait times.

Food Quality

Mixed feedback on food quality; while some enjoyed the freshness, others reported cold or poorly prepared items.

Cleanliness

The restaurant was noted for being clean and well-maintained in several reviews.

Order Accuracy

Many customers experienced issues with incorrect orders or missing items.
  • JC
    Jesse Chohamin
    1 day ago
    1.0
    After placing a mobile order, I went through the drive-thru to pick it up and was not greeted. The employee confirming my order was curt and again did not greet me at the window. I was then given unclear instructions to pull behind another car. I received the wrong order and went inside to have it corrected. Several employees saw me but did not acknowledge me. When they finally did, of course i was directed to the rude employee to figure out, one employee who dismissed my concern, responded sharply, and returned with my order in a rude manner. Even then, my order was still missing several items, including an entrée, sauces, napkins. At that point, I chose not to return again despite the missing items. While the food is usually OK, this experience definitely leaves a sour taste as a result. Overall, the experience felt unwelcoming and poorly handled, from customer service to order accuracy. Not what I would expect from even a fast food place, or Wendy's.
  • MM
    Mary Ann Martin
    Dec 23, 2025
    5.0
    The food was great! Enjoyed the trip!!
  • MT
    Margaret Thomasson
    Dec 18, 2025
    1.0
    Go on a random Thursday and you can be surprised by almost losing teeth on twice fried French fries that are burnt and hard as rocks. Best part is you get to wait for 20 minutes at the drive through to be served those delicacies.
  • EE
    Elle
    Dec 2, 2025
    4.0
    The frosty is so yum and it has good fry’s
  • KG
    Kim Glaude
    Sep 21, 2025
    1.0
    It took forever for someone to take my order. It seems they were concerned about the drive thru not the lobby. When she came to take my order she couldn't answer any questions. She directed me to plastic cards on the counter because 80% of the menu was not posted on the menu board. The worst salad ever. Chicken must have microwaved for 2 minutes. I couldn't stab it with the plastic fork. Apples were brown and mushy. Lettuce was on the verge. I would have returned but we were on I-95 by then. I dumped the entire salad at our next stop. There were only 3 other people in the store. The restaurant was clean and new looking. 145 Garrison Road Stafford VA

Frequently Asked Questions About Wendy's

Is Garrisonville Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's on Garrisonville Road in Stafford, VA?

The drive-through at this Wendy's location is open daily from 6:30 AM to 2:00 AM.