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Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Feedback on customer service is mixed; while some staff are praised for being friendly and helpful, others are reported as rude and inattentive.
Smoothie Quality
Many customers enjoy the smoothies, but there are complaints about inconsistency in taste and quality, with some drinks being too sweet or watery.
Cleanliness
Several reviews mention cleanliness issues, particularly with tables and food preparation areas, raising concerns about hygiene.
Order Accuracy
There are frequent complaints about incorrect orders and misunderstandings, leading to customer dissatisfaction.
Staff Efficiency
Customers report long wait times and disorganization during busy periods, indicating a need for better staff management and training.
CC
Carola C
Aug 19, 2025
5.0
Excelente atención y servicio, gracias Marby por tu amabilidad y recomendaciones
LG
Lauren Garnier
Aug 12, 2025
5.0
Best island green smoothie and always fast service!
AB
Abby Benitez
Jun 19, 2025
2.0
The cashier that helped me today around 12 pm was just rushed. I was trying to leave a tip and he was snapping his fingers. Which is crazy! I always leave tip for food services no matter what but seriously dude. The food/smoothie was delivered good and promptly. It was just the customer service experience that was very poor; rushing me to place an order and the snapping was unpleasant.
MC
Miriam Cerda
Jun 14, 2025
2.0
Ordered 2 detox island smoothies and both were extremely watery, you do not even taste a hint of the ginger whatsoever. More like a slushy with no taste. I’ve had these smoothies before first time it tastes this bad.
RR
RoseGold RoseGold
Sep 9, 2017
1.0
This place is NEVER open on time it is Saturday and it says it opens at 8 but its 8:57 and it still closed the food is ok tho and how the way the manager speaks to staff is bad he’s mean he needs to watch his tone with people he may not mean to but he’s very rude