Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers consistently reported extremely long wait times, often exceeding 20-30 minutes for orders.
Order Accuracy
Many reviews highlighted issues with incorrect or incomplete orders, including missing items and wrong food.
Food Quality
Several customers complained about receiving cold or poorly prepared food, with some mentioning unsanitary conditions.
Staff Attitude
Feedback indicated a lack of professionalism and courtesy among staff, with some customers describing rude interactions.
Cleanliness
Multiple reviews pointed out unsanitary conditions in the restaurant, including dirty bathrooms and unclean dining areas.
MC
Mark Cowdin
2 days ago
1.0
Went through the drive thru for the wife and I, got home and my sandwich was wrong. I drove back and politely asked for the correct sandwich inside the store. I got the same thing with a piece of bacon on it, still wrong. The manager Benjamin informed me that I would have to pay extra for it. I do apologize for cussing at him but my cancer treatment makes me tired and irritated. I am not even supposed to be out right now. Benjamin argued with me for 5 minutes over a piece of lettuce and some ranch dressing. Benjamin needs a lesson in management and customer care.
AR
Ash Rikimi
Nov 16, 2025
1.0
Wait is extremely long. Ordered Iced coffee, tasted absolutely horrible and sugar didn’t fix it. Ordered one Dr. Pepper and Root Beer, both of them were coke. Ordered a plain chicken sandwich. Came not plain, went back and asked for a replacement that is PLAIN, came back wrong again. If there’s something wrong with the food, no one is up at the front to help you. Ever. The kiosks don’t print receipts. If you’re trying pay cash good luck.
AS
Andrew Sellars
Nov 15, 2025
1.0
This is the second worst McDonald's I've ever been to. The first was the time the McDonald's employee told me that if I wanted soda, I needed to change out the syrup.
I placed an order through the app for a big Mac meal, large, and a 10 piece nuggets meal, large. Staples of McDonald's. I selected drive thru for pickup.
I waited for 35 minutes to get the food. The problem was that they had 7 new employees starting during dinner rush on a Saturday. Poor management choice.
The food turned out to be inedible. The fries were so salty. Just so salty. There were 9 nuggets in the 10 piece. The big Mac was missing the sauce. And then the order was packed into the bag... poorly.
At least the GM got to be on her phone while this catastrophe was happening. Recommend literally any other one of the eateries nearby over this place. I hope it goes out if business, or Ray Kroc comes back from the dead to take over.
KW
KD Williams
Oct 30, 2025
1.0
Literally anything you order at any time of day will be wrong, old or cold and you will have to go back in that long line for them to fix it. I've only been there a few times during different times of the day so I highly suggest management get a hold of this team. How did it take 10-15 minutes to get an iced coffee I get to the window after they ask me the code on the app four times and you still get it wrong and the person at the window didn't know how to make the ice coffee so now you're playing with people's money and people's food asking continuously and still not making it right is awful and then one side of the drive-thru goes faster than the other one it's supposed to be one and one from each side not empty out one side and then do the next.
Update: the link that you provide for more feedback doesn't work we just want the food to be fresh and service not to be so long and orders not to be incorrect I'm not writing another page on another link to tell you how bad the service is.
TS
T Stieber
Oct 26, 2025
1.0
My wife and I attempted to go through the drive through on 10/25 @ 11:15pm. As we pulled up to the far side intercom and menu, a group of teens walked up to the near side intercom. 2 of the teens appeared to be employees who had just gotten off. As we waited to place our order, the kids where talking with the drive through employee through the intercom, making jokes and trying to order (Not in a vehicle). We waited for about 4 minutes for the kids to leave, but they just carried on conversation with the employee through the intercom. I asked if there was anyone to take the order and all they responded with was “yeah hold on.” I’ve been to this McDonalds one other time, as I try to avoid this place at all cost. The first visit I waited 15 min for 2 McDoubles. Considering the reviews and the cleanliness of this McDonalds, corporate should pull the franchise from the owner, a complete embarrassment of an “establishment.”
What are the operating hours of McDonald's in Stafford, VA?
McDonald's in Stafford, VA is open 24 hours a day, 7 days a week, including delivery and drive-through services.
Where is McDonald's located in Stafford?
McDonald's Stafford location is at 900 Wonder Road, Stafford, VA 22554, United States.
Does McDonald's offer delivery and how can I order?
Yes, McDonald's offers delivery service 24/7. You can order online via their delivery URL or through the McDonald's app available on iOS and Android.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does McDonald's in Stafford have amenities for families and accessibility?
Yes, it has a children's menu, high chairs, wheelchair-accessible entrance, seating, and restrooms, welcoming families and accessible for everyone.
Is Wi-Fi available at McDonald's Stafford?
Yes, free Wi-Fi is available for customers at this McDonald's location.
Can I use mobile ordering and get mobile offers at this McDonald's?
Yes, McDonald's Stafford offers mobile ordering and exclusive mobile offers through their official app.
What other dining options are nearby McDonald's Stafford?
Nearby dining options include MyHome Thai Stafford (Thai cuisine), Cold Stone Creamery (custom cakes), Starbucks (coffee shop), Panera Bread (cafe and sandwiches), Tropical Smoothie Cafe (healthy options), Chipotle Mexican Grill, Jersey Mike's, and Five Guys.
Are there places for fitness or health services near McDonald's Stafford?
Yes, local fitness and health services near McDonald's include Anytime Fitness gym, Mary Washington Urgent Care, Mary Washington Physical Therapy, and Mary Washington Primary Care, Obstetrics, and Gynecology.
What other amenities or stores can customers visit near McDonald's Stafford?
Nearby you can find AT&T stores, a PNC ATM, AutoZone Auto Parts, Hair Cuttery salon, and Courthouse Road Park & Ride commuter lot, making it convenient to combine errands.