McDonald's

3.4
1692 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2862 Jefferson Davis Hwy, Stafford, VA
22554, United States

Hours

Reviews

3.4
1,692 reviews
5 stars
605
4 stars
353
3 stars
254
2 stars
140
1 star
340

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables and a foul smell in the restaurant.

Food Quality

There were complaints about food being cold, improperly cooked, or missing items, with some customers expressing concerns about food safety.

Staff Attitude

Several reviews mentioned unprofessional behavior from staff, including rudeness and lack of attention to customers.
  • BL
    BN Lin
    5 days ago
    3.0
    Standard fast food along I95.
  • EE
    Elizabeth Barr (Evie)
    Jan 5, 2026
    5.0
    I loved this McDonald's. I rarely review places but I felt today warrented it. I stopped by after a tattoo session to grab a quick dinner. The man taking my order was very patient with me and quick in taking my order. When I got up to the window he complimented my tattoo and then when I pulled up to grab my food the woman was equally as nice and asked how my night was going and complimented my tattoos as well! Very positive interactions while also being quick in drive thru. I read some of the other reviews and saw how unkind and impatient others can be, especially in the morning when theyre probably swamped with orders. I hope everyone working knows how great a job theyre doing, especially working customer service, and that other customers can be kinder❤️
  • TA
    Theiska Alvarez
    Dec 28, 2025
    1.0
    The worst McDonald's we've visited, and the only reason we go to this location is that it's close to my home. It feels like a constant ripoff; they always forget the same things. In this case, we paid for hash browns with two breakfast plates, but they were missing, mcMuffin, hash browns, honey, and plastic forks. I don't understand why the McDonald's Corporation doesn't review these complaints, take action, or even agree that customers are being robbed this way.
  • MA
    Matthew Aasen
    Dec 27, 2025
    1.0
    The whole restaurant smells like a bathroom. Sewage.
  • WB
    wallace bigelow
    Dec 19, 2025
    1.0
    Make sure you don't come to this McDonald's on Friday morning guaranteed you will be late for work in line for a cup of coffee 15 minutes it's ridiculous They need to have more people for Friday.

Frequently Asked Questions About McDonald's

What are the operating hours for this McDonald's location?

This McDonald's location is open 24 hours a day, every day of the week.

Does this McDonald's offer drive-through service?

Yes, the drive-through at this McDonald's is open 24/7 all week.