McDonald's

3.4
1684 reviews
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Business Details

2862 Jefferson Davis Hwy, Stafford, VA
22554, United States
(540) 659-1600
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2862 Jefferson Davis Hwy, Stafford, VA
22554, United States

Hours

Reviews

3.4
1,684 reviews
5 stars
603
4 stars
353
3 stars
253
2 stars
140
1 star
335

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for orders, both in-store and at the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not prepared as requested.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and trash on the floor.

Food Quality

There were complaints about food being cold, improperly cooked, or not meeting safety standards.

Staff Attitude

Reviews indicated a lack of professionalism and poor customer service from some staff members.
  • RK
    Rebecca Klinefelter
    4 days ago
    1.0
    If you order on the mobile app do not request in store pick-up. The young gentleman working the register passed me multiple times and was blatantly ignoring me. I waited for my food assuming that something wasn't done cooking. Only after I leaned over the counter to grab a kitchen staffs attention did he finally ask if I needed assistance. I told him my order number and discovered I had been looking at my food all along.....sitting on the kitchen side counter in front of the warmers, not the pick up window. I know from working at a McDonald's that customers aren't allowed behind the counter. So I stood for over 10 Minutes waiting for food that was actually ready because the register staff was refusing to acknowledge me.
  • RP
    Riccarda Parrotta
    Nov 14, 2025
    1.0
    I used to really enjoy eating at this restaurant, but this is the second time I've found hair in my burger, and it completely puts me off my food. I find it unhygienic that the staff work without hairnets and that hair ends up everywhere in the food, or at least in the burgers. That was definitely my last time in that restaurant. I'm simply disgusted.
  • TT
    Tasha
    Nov 11, 2025
    5.0
    The food was hot and fresh. What I didn't like the homeless man kept bothering us, when we was trying to eat and enjoy our lunch after a long ride.
  • LR
    Luz Rivera
    Oct 16, 2025
    5.0
    Delicioso😋...
  • JV
    John V
    Oct 5, 2025
    2.0
    Order was wrong. Place was a wreck. Empty bags and trash everywhere. Zero clean tables to sit at and they weren’t terribly busy, but food was great!
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Frequently Asked Questions About McDonald's

What are the operating hours for this McDonald's location?

This McDonald's location is open 24 hours a day, every day of the week.

Does this McDonald's offer drive-through service?

Yes, the drive-through at this McDonald's is open 24/7 all week.