When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Springfield Brookfield Plaza. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Numerous customers reported poor service, including long wait times, incorrect orders, and unhelpful staff.
Food Quality
While some customers enjoyed the wings and flavors, many complained about inconsistent food quality, including undercooked or soggy items.
Management Response
Feedback indicates that management is often unresponsive or dismissive of customer complaints, leading to dissatisfaction.
Cleanliness
Several reviews mentioned that the location appeared unclean and disorganized, impacting the overall dining experience.
Ordering Process
Customers expressed frustration with the ordering process, particularly regarding the shift to online-only orders and issues with delivery.
JY
Jake Y
Dec 24, 2025
5.0
Best management wingstop i’ve seen so far in the Dc metro area
JB
Jamal Brower
Dec 5, 2025
5.0
Great service always. My meal comes out perfect every time I visit.
BL
Brian Leshak
Nov 10, 2025
5.0
Clean location. Solid wings. Flavor was slightly underwhelming but the quality of the wings were solid. Asked for well done and I got the extra crispy I was looking for.
AC
Alex Camacho
Nov 5, 2025
1.0
Vengo a comer a las 11 de la noche y solo tengo Cash y me dicen que no me pueden atender porque no estan aceptando cash mi orden era de 15$ y iba a pagar con 20 como una tienda no va aceptar cash pésimo servicio
AH
Abdul Hafeez
Nov 4, 2025
5.0
Wing were well done,i was busy but wait is worth the price and amount of sauces ,specially on game days,but choose your sauce accordingly, i like original hot.
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours of Wingstop Springfield Brookfield Plaza?
Wingstop Springfield Brookfield Plaza is open daily from 10:30 AM to midnight.
Does Wingstop Springfield Brookfield Plaza offer delivery and pickup services?
Yes, Wingstop Springfield offers in-store pickup, delivery, same-day delivery, and no-contact delivery services.
Are drive-through services available at this Wingstop location?
No, Wingstop Springfield Brookfield Plaza does not have drive-through services; it is closed all days for drive-through.
Where is Wingstop Springfield Brookfield Plaza located?
Wingstop is located at 7012 Spring Garden Dr, Springfield, VA 22150, United States.
What types of wings and flavors does Wingstop Springfield offer?
They offer classic and boneless wings with over 11 iconic flavors including Lemon Pepper and Original Hot.
How can I order food from Wingstop Springfield?
You can order online via their menu page at https://www.wingstop.com/location/wingstop-786-springfield-va-22150/menu or through the Wingstop app available on iOS and Android.
What payment options does Wingstop Springfield accept?
They accept American Express, Discover, MasterCard, and Visa.
What nearby dining options are available around Wingstop Springfield?
Nearby dining options include Tippy's Taco House (Mexican restaurant), Bonchon Springfield - Spring Garden (Korean and Asian restaurant), Makchang Dodook K-BBQ (Korean barbecue), Dera Restaurant (Pakistani and Indian cuisine), Niralla Restaurant (Indian and Asian), Sarku Japan Express (Japanese), and Sahm oh Jong Restaurant (Korean).
Are there any recreational or wellness facilities near Wingstop Springfield?
Yes, nearby places include Independence Club (sports club), Wellness Massage (massage therapy), and Board & Brush Creative Studio (arts and entertainment).
How can nearby places help when visiting Wingstop Springfield?
Visiting nearby places like Brookfield Plaza shopping center or stopping by convenience stores such as 7-Eleven can complement your trip. If you're arriving by transit, these nearby landmarks can help you locate Wingstop more easily.