Subway

3.8
199 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Springfield Subway® Restaurant at 6711 Spring Mall Dr brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
6711 Spring Mall Dr, Springfield, VA
22150, United States

Hours

Reviews

3.8
199 reviews
5 stars
93
4 stars
42
3 stars
24
2 stars
12
1 star
28

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Customers consistently noted that the store is clean and well-maintained.

Customer Service

There are mixed reviews on customer service, with some praising friendly staff while others reported rude or unprofessional behavior.

Food Quality

Feedback on food quality is varied; some customers enjoyed fresh and well-prepared sandwiches, while others complained about stale bread and incorrect orders.

Operational Issues

Several customers experienced issues with service speed, incorrect orders, and the store closing earlier than advertised.

Pricing Concerns

Customers expressed dissatisfaction with pricing, particularly regarding the lack of coupon acceptance and perceived high costs for the food.
  • CK
    Chris Kinson
    Nov 10, 2025
    1.0
    Incorrect Posted Pricing & Customer Treatment- Code Violation This location’s digital menu still lists the kids’ meal at $5. We ordered full lunches for the family, including the kids’ meal, and the staff refused to honor the posted price. Me and multiple other customers saw the price and pointed directly at the menu, clearly surprised it was being dismissed. The staff were already short and unfriendly before any pricing question came up. When we asked for clarification, the tone escalated immediately. One employee also spoke sharply to my 6-year-old to hurry up choosing toppings, even though the line was not being held up. Advertising goods or services at a given price and refusing to sell at that price is illegal. Management should correct the signage and retrain on tone and communication § 18.2-217. Advertising merchandise, etc., for sale with intent not to sell at price or terms advertised; prima facie evidence of violation. (a) Any person, firm, corporation or association who in any manner advertises or offers for sale to the public any merchandise, goods, commodity, service or thing with intent not to sell, or with intent not to sell at the price or upon the terms advertised or offered, shall be guilty of a Class 1 misdemeanor. (b) In any prosecution or civil action under this section, the refusal by any person, firm, corporation or association or any employee, agent or servant thereof to sell, or the refusal to sell at the price or upon the terms advertised or offered, any merchandise, goods, commodity, service or thing advertised or offered for sale to the public, shall be prima facie evidence of a violation of this section; provided, that this subsection shall not apply when it is clearly stated in the advertisement or offer by which such merchandise, goods, commodity, service or thing is advertised or offered for sale to the public, that the advertiser or offeror has a limited quantity or amount of such merchandise, goods, commodity, service or thing for sale, and the advertiser or offeror at the time of such advertisement or offer did in fact have at least such quantity or amount for sale. Code 1950, § 59.1-45; 1968, c. 439; 1972, c. 217; 1975, cc. 14, 15.
  • GU
    Google User
    Nov 2, 2025
    5.0
    Store is clean and food taste nice
  • WC
    WASA CEO
    Nov 1, 2025
    1.0
    They closed the shop before 10 PM. I even saw workers inside, but they refused to open the door and told me there were only 10 minutes left. This is lazy work behavior. I will go tomorrow to speak with the manager. I really hate seeing this kind of work attitude in the workplace.
  • AR
    Alexander Ramos
    Oct 31, 2025
    5.0
    this store is the best in this area its always clean when i come.. i visit this located atleast twice a week vanessa is always so frendly she has been at this location for a long time and always take great care of customers
  • LW
    LeTronn Woods
    Sep 17, 2025
    5.0
    Not only does this spot have 2 beautiful ladies that serve you up like they’re your auntie, the place is sooo clean all around!

Frequently Asked Questions About Subway

What are the operating hours for Subway at Spring Mall Center in Springfield?

Subway at Spring Mall Center is open Monday through Saturday from 8:00 AM to 10:00 PM, and Sunday from 9:00 AM to 9:00 PM.

What types of services does Subway Springfield offer for ordering?

They offer in-store pickup, curbside pickup, and delivery options for your convenience.