Business Details
About
Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Springfield on Backlick Road in the Backlick Shopping Center.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsAvailable
Location
Hours
Reviews
4.1
1,422 reviews
5 stars
819
4 stars
283
3 stars
136
2 stars
69
1 star
115
What are people saying?
AI-generated from recent customer reviews
Service Issues
Several customers reported poor service, including rude staff and long wait times for food and drinks.
Food Quality
Mixed reviews on food quality; some praised the steaks and sides, while others complained about undercooked or bland dishes.
Positive Experiences
Some customers highlighted excellent service from specific staff members, noting their attentiveness and friendliness.
Cleanliness and Atmosphere
The restaurant's atmosphere received positive remarks, but there were also mentions of cleanliness issues, particularly with food safety.
- CRCarlos reyesDec 28, 20251.0No good
- RRRobinDec 21, 20251.0Absolutely unacceptable. While I was eating, a spider fell from the ceiling directly into my food. When I asked for the manager, Gerard Campbell, he became angry and said the situation was “out of his control.” He did not remove the contaminated food and then told me that he did not need my business and that I was not welcome and should not return to the restaurant. When I began recording and asked him to repeat what he said, he walked away. Then — unbelievably — I was presented with my bill. After a spider fell into my food. After being told to leave. I had to ask again through the server for a manager. No apology. No professionalism. No basic food-safety response. As a customer who was casually dressed, I could not help but feel that I was met with unwarranted hostility and disrespect while raising a legitimate safety concern. At a minimum, the response was dismissive and demeaning, and it left me questioning whether I was treated differently than other guests would have been. This was not just a sanitation failure — it was hostile, dismissive, and humiliating treatment of a customer reporting a serious issue. Corporate leadership and the Health Department have been notified. I would strongly caution anyone considering dining here.
- DTDebbie Tankersely-SnookDec 20, 20255.0My soup was great.
- RDRameus DavisDec 19, 20255.0Thanks for dinner
- BMBrittany McmillanDec 10, 20253.0Manager was nice on the phone but she lied. I placed My online order @8:29 I called immediately after and asked for a Manager to Get all flats for my order, she told me I placed my order 15 minutes ago and It was only 4 minutes in Lol I will not be happy with my order because I REALLY wanted all flats!
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What are the opening hours of Outback Steakhouse in Springfield?
Outback Steakhouse in Springfield is open Monday to Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Does Outback Steakhouse Springfield offer happy hour specials?
Yes, Outback Steakhouse offers happy hour every day from 4:00 PM to 6:00 PM.
What types of meals are served at Outback Steakhouse Springfield?
The restaurant serves lunch, dinner, and happy hour.
Can I order delivery or pickup from Outback Steakhouse Springfield?
Yes, they offer in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery.
What payment methods can I use at Outback Steakhouse Springfield?
You can pay with American Express, Android Pay, Apple Pay, cash, Mastercard, or Visa.
Is Outback Steakhouse suitable for families and does it have wheelchair accessible facilities?
Yes, the restaurant welcomes families and offers wheelchair accessible parking, seating, and restrooms.
Where can I find gluten-free menu options at Outback Steakhouse Springfield?
You can view gluten-free menu items at https://www.outback.com/nutrition/gluten-free for options suitable for gluten intolerance.
What nearby veterinary services are close to Outback Steakhouse Springfield?
Nearby veterinary services include Commonwealth Specialty Surgery For Animals, Regional Veterinary Referral Center, Springfield Emergency Veterinary Hospital, and CVCA Springfield, among others. These can be convenient for pet owners visiting the restaurant nearby.
Are there any shopping or entertainment centers near Outback Steakhouse Springfield?
Yes, Backlick Center is a nearby shopping center and cinema that you might enjoy visiting before or after your meal at Outback Steakhouse.
What fast food or dining options are near Outback Steakhouse Springfield?
Chick-fil-A is a nearby fast food restaurant, offering an alternative dining choice in the area around Outback Steakhouse.