Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,560 reviews
5 stars
592
4 stars
334
3 stars
260
2 stars
118
1 star
256
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff and incorrect orders.
Cleanliness
The cleanliness of the restaurant was often criticized, with many noting dirty tables and unsanitary conditions.
Food Quality
Food quality was inconsistent, with complaints about cold or stale items, but some customers enjoyed their meals.
Wait Times
Long wait times were a common issue, especially during busy hours, leading to frustration among customers.
Customer Experience
Positive experiences were noted when staff were friendly and attentive, but these were overshadowed by numerous negative interactions.
- TTTaloNov 15, 20251.0This is the worst McDonald’s that is 24 hour around in Springfield. The manager, which was a small Filipino lady, Did not honor my free rewards. So then I had to wait another 15 minutes to order my food and get my free rewards. She held up the line so bad that it took other people around 20 minutes to get their food. By far the worst experience I’ve ever had with any McDonald’s. I don’t know her name, but she is a small Filipino lady and she is the manager. She could’ve made things right and honored it, But she chose to hold up the line and have me going home without any food. It kind of sucks that this is my local McDonald’s and the closest one to me. I wish I had another one that was 24 hours because the management in this restaurant needs to change ASAP. This was on November 15 12:30 AM. Terrible experience ever. I could’ve recorded, but that would’ve been extremely rude. Plus, the food is never fresh. The bread is always hard and the fries come out so soggy like it’s been sitting in grease. I love McDonald’s, but I do not recommend coming to this location never.
- EDElkaideen DupontNov 9, 20251.0I went to the drive thru and the lady had an attitude and was talking smack so I left pls fix this 🥀🥀
- TGTom GriffinOct 28, 20255.0It's McDonald's! It's tasty but not healthy! Judge me all you want but the Mcgriddle is so good it should be outlawed. Coffee snobs get over it true coffee drinkers will tell you it's a tasty beverage. I agree it's tasty just served to HOT. So you are a few ice cubes and drink it black. Oh the Hash browns they are fried delicious golden brown breakfast treats! My go to is the sausage egg and cheese Mcgriddle meal. It's a delicious meal for when you aren't in the North East and can't get a real Bacon egg and cheese!. The Atmosphere- it's McDonald's. This McDonald's on Alban road is very clean.
- KRKarla RomeroOct 25, 20251.0Today, October 25, 2025, I was in the bathroom and one of the workers came knocking loudly on the door and wanted to open it just because there was no toilet paper in the bathroom. It's a huge lack of respect for me to do that. For a moment, I thought she had done something, but it was very ugly that she did that. She's the kind of person who covers her head, a lady about 45 years old.
- ABApril BrooksOct 13, 20251.0Just went through drive through. Ordered and paid for a large 10 piece meal a kids 4 piece and a snack wrap. Got to where I was going to find out they gave me a half full medium fry instead of the large o ordered and only 1 ranch cup when I asked for ranch for both the 10 piece and the 4 piece. Don't think we will be back.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 6220 Backlick Rd, Springfield, VA?
This McDonald's location is open 24 hours a day, 7 days a week, including holidays.
Does this McDonald's offer delivery services?
Yes, McDonald's offers delivery services every day, 24/7, including no-contact and same-day delivery options.
Is there a drive-thru available at this McDonald's?
Yes, the McDonald's location has a drive-thru that operates 24/7 every day of the week.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order from McDonald's via a mobile app?
Yes, you can order through the McDonald's app available on both the Apple App Store and Google Play Store.
What services does this McDonald's location offer to customers?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
Where can I view the full menu for this McDonald's?
You can view the full McDonald's menu at https://www.mcdonalds.com/us/en-us/full-menu.html.
What nearby restaurants or places of interest can I visit around this McDonald's?
Nearby spots include Mike's American and The Bar at Mikes American Grill for American cuisine, KFC for more fast food options, and Baskin-Robbins for ice cream and desserts.
Are there any nearby convenience stores or banks near McDonald's at this location?
Yes, 7-Eleven convenience store and gas station, Capital One Bank, and Burke & Herbert Bank are all close by for your convenience.
Which nearby services could be useful for health and personal care around this McDonald's?
Nearby services include Spring Dental Care for dental needs, Salon Latino and Studio Hair By Kuki for beauty and hair salon services, as well as Oh Nails and Barberia for additional beauty treatments.