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McDonald's

3.6
(1586 reviews)

Business Details

6220 Backlick Rd, Springfield, VA
22150, United States
(703) 455-8879
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6220 Backlick Rd, Springfield, VA
22150, United States

Hours

Reviews

3.6
1,586 reviews
5 stars
600
4 stars
339
3 stars
262
2 stars
119
1 star
266

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted consistently poor customer service, with reports of rude staff and unprofessional behavior from management.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and long wait times, particularly during busy hours.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area and bathrooms, with dirty tables and trash not being promptly addressed.

Food Quality

Feedback indicated that food was often served cold or stale, with complaints about the freshness and preparation of items.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, indicating that positive experiences do occur.
  • HB
    HILLARY BAKER
    Feb 21, 2026
    1.0
    Notorious for serving people cold food. The fries always taste like they've been sitting for hours. They Never get your Doordash order correctly. Something is always missing...even when the receipt is stating exactly what should be in the bag...😡
  • FA
    Fibhek Academy
    Feb 20, 2026
    5.0
    A good location for a satisfying snack before heading home. 🍟🍗🥤
  • SK
    Sinan Khalilzade
    Feb 14, 2026
    1.0
    This was one of the worst customer service experiences I’ve ever had. The staff were extremely rude and disrespectful. One of the girls working there was impossible to understand and had a very bad attitude. Instead of helping, she made the situation worse. Totally unprofessional behavior. I felt insulted and unwelcome. Definitely deserves 1 star.
  • AG
    Alex Garcia
    Feb 8, 2026
    4.0
    Always like Mc Donalds. Coffee mornings and Quarterpounder at evenings with sweet tea. Love it. ❤️
  • KS
    Kartick Subramanian
    Jan 26, 2026
    1.0
    Not once, not twice, this place has been consistently serving horrible and wrong food every time I've visited in the past year. They have ruined McDonald's name and reputation for me. Never again!!

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 6220 Backlick Rd, Springfield, VA?

This McDonald's location is open 24 hours a day, 7 days a week, including holidays.

Does this McDonald's offer delivery services?

Yes, McDonald's offers delivery services every day, 24/7, including no-contact and same-day delivery options.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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