McDonald's

3.9
893 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8976 Burke Lake Rd, Springfield, VA
22151, United States

Hours

Reviews

3.9
893 reviews
5 stars
430
4 stars
193
3 stars
125
2 stars
42
1 star
103

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and efficient service, highlighting specific staff members for their exceptional customer care.

Cleanliness

The restaurant is frequently noted for its cleanliness, with several reviews mentioning well-maintained dining areas and restrooms.

Order Accuracy

While most customers reported that orders are usually accurate, there are notable complaints about incorrect or incomplete orders.

Speed of Service

Several reviews indicate that service can be slow at times, particularly during busy hours or when customers are asked to wait for their orders.

Food Quality

Feedback on food quality is mixed; while some customers enjoyed their meals, others reported issues such as food not meeting expectations or causing illness.
  • CQ
    Cristalo Quinn
    Dec 25, 2025
    5.0
    Good team, food hot and well cooked and fast. Clean and easy drive thru. What a McD's should be like!
  • LA
    Lee Adams
    Dec 5, 2025
    5.0
    Fries nice snd hot! Plus, clean area and and quick service!
  • AR
    Anthonio Rodriguez
    Nov 25, 2025
    5.0
    Mejor McDonald de la zona… buena atención al cliente 10/10
  • AR
    Andrew R
    Nov 12, 2025
    4.0
    Solid
  • TR
    T R
    Nov 2, 2025
    3.0
    They always make me pull up and wait for something. Usually it's something small like I need to wait for fries or something. What I don't understand is why they determined I needed to wait but the cars behind me don't. In addition, when they make me pull to the side to wait, they make me wait a very long time. One time over 10 minutes just waiting for some French fries. It's absolutely ridiculous. They should serve me the fries first since I pulled over and waited per their request but they end up dealing with my after they take care of like 8 cars behind me. They're usually good about not messing up orders. It's rare for them to mess up an order.

Frequently Asked Questions About McDonald's

What are the regular store hours for McDonald's at 8976 Burke Lake Rd?

McDonald's at 8976 Burke Lake Rd is open from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.

Is there a drive-through available and what are its hours?

Yes, this McDonald's location has a drive-through open from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.